Miller's Ale HouseReviews of millersalehouse.com

The food was bland and a bad after taste! I liked the atmosphere and cold beer and mainly the big screen tv for sports!Will try to find something I can eat but not impressed.

Miller's Ale House was my favorite restaurant chain for years; but not anymore. Yesterday, I was denied access to the restaurant because I was with my dog, I am Hispanic. But there were two white Americans with their dog. That was definitely racism; because when there are policies, they are for everybody. The manager Christopher denied even when I showed him the couple that had the dog openly, with even water given by them in a restaurant's cup. What a shame. Trustpilot should have 0-star rating.

Thank you for responding to my review, as I tried to contact your corporate offices to no avail and felt that I needed to review your establishment over a very difficult incident. On Tuesday, June 23, I went to Millers ale house in Paramus to watch the England Ghana world cup game. A very nice woman came into the bar by herself and sat next to my friend and I and we chatted during the game. She was from Ghana. The issues started hen 4/5 very rowdy men started to blast England because I was wearing my England shirt. I ignored them as they were drinking too much and just acting like fools. Didn’t want to engage with them. The problem started when they started on the Black women from Ghana and were chanting let’s go Gonorrhea, instead of Ghana. Again, we ignored the, until they wouldn’t stop. I asked them to please stop with their other racist comments as this Black women was from Ghana however, that got them started even more. Your young female bartender came over to us and whispered to us do you want to get the manager, and we said yes. We were not planning on even asking for a manager, but she volunteered, because even she felt it was offensive. ‘ The manager, a woman came out and asked us what was going on, but she knew some of it because her bartender told her. At this point the woman from Ghana was crying and wanted to leave, but we sat her next to us and waited for the manager to address the men. She did absolutely nothing, she saw a visibly shaken crying woman, and said they didn’t mean what they were saying, that they were actually cheering for Ghana meanwhile during the entire game they weren’t even watching the game and only started on us for the last half hour of a 2-hour game. This is how your company handles racist comments to a black woman and told us to stay and she would take us to another section of the bar. We opted not to stay but my friend and I walked the woman to her car as we didn’t trust and feared what these men would do. Now mind you I am a woman over 69 years old, going to have a beer to a fun game and left shaken myself and extremely upset. I will never go back to this establishment, and plan on posting this to other sites and even go to the press, because women should not fear for their safety and to be ridiculed in your establishment and your managers do nothing.

I HATE THIS PLACE I ORDERED SOMETHING AND I DIDNT GET IT

They charge a packaging fee (who does that?) and then give you terrible packaging. For example. Sides are thrown on top of the main course with sauce--sides become soggy. Food is OK but overpriced. We've been there several times, keep being disappointed. We're done with Millers.

I visited for lunch on Friday and had a disappointing experience. We were seated after a few minutes in a section where the bartender was also the server. After waiting about 10 minutes with no acknowledgment, we asked the host, who said she would let the bartender know we were waiting. Even after being told, the bartender continued making drinks and never came over to our table. There is a kiosk to order, but the lunch specials aren’t available on it, so that wasn’t helpful. After waiting with no service, we left and went to LongHorn, where we were served within minutes. This isn’t the first time we’ve experienced understaffing during lunch, so we won’t be returning.

Told us wait would be 35 mins, waited well over an hour, place wasn’t even busy??? We left and went elsewhere. Avoid.

I get a text that the delivery is here. I respond ok. I'm waiting and waiting. I asked, 'are you bringing it in?" He messages me it's at the door. Does he ring the bell? No! Did nothing to earn his 20% tip. Simple order, 3 items. Two of them Zingers with the same sauce and they forgot the sauce on both of them. Even at the bar it takes forever to get a food order with the bar 20% crowded. DONE!