Miller's Ale HouseReviews of millersalehouse.com

Went to eat prime rib, I ask if they had any medium rare and was told they had plenty. Ordered two prime rib dinners. It come with just one side order. No salad and they don't serve bread. Food came out cold and way over cooked. We were so hungry we ate what we could. I told the waiter that we were not happy with the food. I payed full price and left a tip, never again. Worst prime rib I have ever had. I didn't even waste my time with left overs because I wouldn't have fed it to a dog. This was at the Snellville, Georgia location.

Jacksonville, Fl Go into Millers for lunch with the wife. We get seated prior to sitting she went to the restroom, while looking over the menu a roach went scurrying across the back of her seat. Got the phone out and I swear he tipped his hat at me. The manager came by and I told him, his response? Youwant a table for 3? Haha C ya

1- They put me on hold twice to place an order so I've been waiting for 12 minutes now for the Gatlin store in Port St Lucie, 2/27/25 7:15 pm. 2- This is insulting that I have to press 1 to have a message in English. I just hung up after 13 minutes waiting on the phone, I will be ordering from another restaurant since they don't seem to want my money.

Last night we went to dinner and besides people leaving we still had to wait almost twenty-five minutes to get a seat. The music was turned up excessively load to the point people sitting less than two feet apart could not hear each other. The service was slow, and it took longer to get our food than necessary. After being the restaurant business and knowing how it should be managed this was nothing more than a bar atmosphere having to be load for other people to hear each other. I do not appreciate this type of place and will not be returning.

Our party of six went to Miler's Ale House at 17-92 and Lee Road, to celebrate a 75th Birthday dinner. We got there at 2pm on Sunday, 9/15. Gave our name. Was told "15 minute wait" and we'd be "TEXTED" when table was ready. We let hostess know we'd be sitting outside because bench was full inside...We waited half hour. The was told another 5 minutes. After an hour's wait we went back inside and waited and the Hostess who couldn't care less and had an attitude told us she called our name three times (inside). She knew we were waiting outside and never came outside to call our name and she's also advised we'd get a "TEXT" when a table was ready. The food was over cooked Pork dish was black, and no gravy poured on it and mashed potatoes cold. Our waitress Tabatha was great. Tableware wasn't at table and waitress had to search for it because none washed..You need to get a better customer service-oriented hostess that cares, smile and is friendly and efficient and more cooks, for a Saturday...We won't be back. We are white and hostess wasn't and had seated 3 parties of same race that came in after us, before us, and that may have been her issue. Don't know! Don't care. We spent over $200 to be treated in this manner and won't be back...

Appetizers were really bad, meat was too tough to chew, cooked wrong. Never will go back

This would be my 2nd time visiting this place. It was not my choice being we had family in town. I was not looking forward to this at all. Reason being is the same reason I experienced the 1st time I visited. First off, when you enter the restaurant you are greeted to be told there is a 15min wait. When you look around the restaurant has OPEN seating. Its every other table is open. That in itself is upsetting. (3 years post pandemic???) As the lobby filled up with customers our patience wore thin and other guests shared the same sentiment. We finally got sat. Our server or I would assume he was being he wasn't wearing a apron (whatevers). He took our drink order and 20mins later arrived with drinks. My party already knew what we wanted to order. That also took forever to arrive. I ordered garlic parm wings. My wings didnt taste like garlic parm. The sauce was broken and was sitting in a plate of oil that may have been butter at some point. One ordered a Zinger Mountain. That was a mess, Had extra crispy burnt tenders, and cheese, what cheese. Wife ordered quesadillas. It was soggy AF! Another ordered a salad which came out last! Our server knew we were upset and he had a KM (kitchen manager) approach the table. He was aggressive in the way he spoke to the table. Did he fix the issues? Yeah, I guess. He took items off the tab and offered more for the next visit. LOL..(not happening). Kitchen i out in open. I expect these mistakes in a busy restaurant. Not at this one. You figured with a restaurant so slow that they would be on point with service and food. Not at this one. I would not suggest and recommend anyone come to this restaurant. I myself will not come to this restaurant ever again.

DAVENPORT, FL LOCATION, Myself and my partner were discriminated against and racially profiled at this Miller's Ale House by the greeter when entering. Myself (a black man) and a (black woman) went here to eat lunch and as soon as we walked in, their was no one at the stand but when she arrived a minute later, she just looked at the woman I was with and did not greet at all. Very rude, just staring at my partner. She asked "how many" and "where we would like to be seated"?. We said "in a booth". The hispanic greeter, told us to have a seat and it will be about 5 minutes, she's going to have someone clean off the booth that was free" , next to the bar. She then made no contact with anyone to clean off the booth, as we sat down by the front door. Another Hispanic family (walked in after us), and the female spoke to the greeter and then the greeter took the hispanic family to a booth, while we had to wait for a booth still. After about 10 minutes of waiting, no one had cleaned off the booth by the bar, we were not seated at a different booth, we had to continue to wait. I went to the restroom and I walked to the empty booth by the bar and notice it was clean, the seats were clean, the floor was clean, the table was clean with a few drops of water on the table. The greeter made no contact with any waitress to clean the booth, probably because the waitress assumed the booth was clean, because it was clean. Nothing was wrong with the table and we could have been seated a long time ago. I have been seated at booths for years in Florida and those few specs of water on the table, was no reason to not seat us. It was not even any crumbs or anything. She could have easily sat us there. I went to the bathroom, came back out and still my partner had not been seated at that booth or any booth. I asked the greeter what's wrong with us just sitting at the booth, she went to look at it and said "it's not clean", but it was clean. She was being very rude and clearly had a problem with black people, so now I got a problem with her and this company. Another 10 minutes of sitting and standing past, and we finally said "let's just sit at the bar." The bar tender came to greet us and I told her we had been waiting for the booth right behind us. She roles her eyes, leaves the bar, and within 30 seconds of me turning around and looking at the booth, she was sitting another hispanic party at that booth. The bar tender wipes the few specs of water off the clean booth, then sits the hispanic guys down. We decided to leave this company with racist employees and head next door to Chilli's. We were immediately greeted at Chilli's by a friendly woman who sat us down, we were served , ate, and out of chills within 30 minutes. This hispanic greeter seated 2 hispanic parties at booths, that all came in after us 2 black people. I will never, ever give any Miller's Ale House my money ever again.