MileageWise Inc.Reviews of mileagewise.com

Response from MileageWise Inc.Dec 10, 2025

Hi there, thanks for taking the time to leave a review, and I’m really sorry your first experience was frustrating. A bit of context that might help: The 20MB limit only applies to the old “Google Takeout” import. That uses monthly files, and for those the 20MB limit has always been more than enough. For the newer mobile Timeline import (the file saved directly on your phone) we don’t apply any file size limit at all, so large histories are supported. In many cases like this, the issue is simply that the Mobile Timeline file is imported with the “Takeout” option, which then shows the 20MB warning. Right around the time you wrote your review, we released an update that makes this distinction much clearer and should prevent this confusion in the future. We absolutely do want you to be able to properly test the app before buying it – especially if you drive a lot, because that’s exactly when mileage tracking is most useful. If you’re open to giving it another try, the recommended flow is: Export your data from Google Maps Timeline on your phone. In the app, choose the “Mobile Timeline import” option (not the Takeout import). OR Try out our brand new mobile app on Android (iOS coming soon): https://play.google.com/store/apps/details?id=com.mileagewise.timelineapp If anything still doesn’t work as expected, please reach out to our support from inside the app and we’ll gladly check your file and help you through the import step-by-step. Thanks again for the feedback – it genuinely helps us improve.

Response from MileageWise Inc.Feb 9, 2022

There is only one true statement in your accusations; that you requested a refund from Paypal. Everything else is completely and utterly false. You never requested a refund from us. There was absolutely no harassment, in fact, Gary spent hours helping you and providing customer support, and he most definitely did not call the IRS on you. That was just an automatic marketing email, it was not written by Gary, no one actually called the IRS... It's just an automatic email we send out to everyone so they pay attention to their logs. You are the only one who misunderstood this out of all of our clients... Watch this: https://bit.ly/34oNvth Watch this: https://bit.ly/3rB4a5x

Response from MileageWise Inc.Jan 21, 2021

Thank you for your review. We at MileageWise always aim to deliver a great experience and help anyone who has questions or needs guidance from us, either they are a client or they are still getting to know our product. Our Help Articles have been a great help to our customers in the past, we work hard to put all of our knowledge into each and every article to ensure our clients satisfaction. We apologize that your many email exchanges and phone calls with multiple of our colleagues did not yield the result that we both hoped for, you becoming a client of ours and using our software to your benefit.