carol H.
They cancelled but still no refund
They cancelled my order and have still not refunded my money despite various Emails. They promise to refund but three months later and I still have not received anything
We are Mila Rosabella. A fashion brand established in late 2018 utilizing the most modern printing technology to create the most comfortable Sweatpants that look like your favorite jeans!
Milarosabella (milarosabella.com) has 394 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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carol H.
They cancelled my order and have still not refunded my money despite various Emails. They promise to refund but three months later and I still have not received anything
Kendra
Don't waste your money. These are NOT sweatpant jeans! After receiving the jeans and realizing they are not sweatpant jeans as they advertise, I am unable to get in touch with customer service through email and the phone number attached is disconnected.
Joe
A total scam... items come from China. The company listed as Mila Rosabella LLC located in Casper, Wyoming. I talked with the state and found out they are not registered as a LLC. The phone number I found was out of New York and its disconnected. I talked with the building manager at the address listed in Casper, Wyoming and it is just a mail drop location.
Millie C.
I ordered two pairs of these sweatpants for gifts and after not hearing anything for three weeks and getting a disconnect when I tried to reach them by phone, I contacted my creditor to file a dispute for the charges and they did credit the amount to my account. Today, I got the pants in the mail with absolutely no contact information to talk to someone, nor was I able to log on to their website. I am returning the pants to the address it came from and informing my creditor about this as well.
Cindy
BUYER BEWARE!!! If I could rate Milarosabella with no stars, I would. The sweatpants jeans you see in their ads are NOT what you will receive! The models are wearing the Miramar pants from rag&bone, and the ugly, cheap ones they send you in the mail are an almost laughable dupe of rag&bone pants. They are shipped in from China and take weeks to arrive. DON’T believe them when they advertise that you can buy different sizes and just send what doesn’t fit back!!! They DO NOT take returns or refunds! They absolutely DO NOT respond to any requests for returns sent to their support line and the phone number given is totally fake. Save yourself the $50+ you’ll lose on this brand and the frustration of realizing you’ve been scammed. Milarosabella is the worst!
Lynn B.
BUYER BEWARE - READ ALL REVIEWS - I had same experience in wanting to return the 2 pairs of jeans ordered. Too small & the material was so cheap. The very same Jessica kept promising to send return code - nothing after 20 email exchanges. This is a fraudulent company - DO NOT ORDER!
Lynne V M.
Stay Away! This company is not reputable!! They sent me a totally different pair of jeans than I orders, reached out immediately, and here we are over two weeks later and still no refund, no return method, no one responding to emails. They have until Friday to refund or I am calling my CC company and reporting them.
theresa N.
If I could rate a ZERO I would. This is a total scam! I ordered jeans which are not sweatpants jeans at all.. Very small for XL. I emailed them Aug 30, no response. Called with the number 773-546-3695 not in service, emailed again today and also called another number and the woman on the phone was trying to get me to get a free gift card no matter how many times I told her no she insisted. I finally hung up. How can this place still be in business? How can I get my money back. this is the second company this year this happened to me. Im done with on line shopping!!