Donna U.
Shocking customer service
I placed an order on next day delivery its didn't come, said there was an exception which delayed the delivery, I left it a few days and spoke to Laura via Web chat, she was lovely refunded my delivery and apologised she asked me to wait another few days which I did but it didn't come. I went back in Web chat got through to Laura again and she offered to resend the goods or give me a refund. I chose to have the goods, the next day I got an email saying it was getting delivered but it never came it said there was another exception an delivery was delayed I've left it a few days got through via Web chat too someone called Courtney who tried fobbing me off saying I'm not aloud a refund and have to wait for the goods to be delivered, apparently I can return it if I don't want them anymore. Service is shocking, I wouldn't recommend ordering from the website.

