MightyCallMightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses.Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity.Collaborate - Track performance and route calls to your team members based on their roles and knowledge.Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.Supervise - Train and supervise agents in real-time and obtain precise performance data.Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
MightyCall (mightycall.com) has 171 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 120 reviews with 5 stars · Clear filters
-M.Carter
Well, what can I say.... I have been with Mighty Call for 6yrs and through it all, Mighty Call has risen as a shining star. We have had some downright frustrating moments, but they're always there to straighten things out, which says a lot. You can always chat with them, and they will respond, good bad or indifferent. I am pleased with my service and will continue on with them. Thank you Mighty Call, I appreciate the patience on both ends.
Will M. O.
Sam did an Excellent Job by being very patient with me and answering every question.
Jahanzaib
Only 1 thing would describe this app and that is excellent customer support service I like using this service a lot and whenever I face some difficulty, support team reach out to me in no time Best app I would rate it higher than Open Phone
Response from MightyCallJul 27, 2023
Jahanzaib, thank you for your feedback! Please note that one of the features we offer is monitoring agent activities in the real time, so they are updated on the go. The situation you described doesn't sound familiar, but we're sure our support team would be happy to look into it and help resolve it if needed. You can always contact us at [email protected] or on the phone, at 888-256-8312, ext.2.
denis D.
responsive and accomodating to a small companyès needs Thanks
Jay
Good customer service but didn't quite fit for us. We tested it for about 2 months for a business client. The call quality was good, the visual call flow is excellent as are the PC based phone and connection options for users. Unfortunately, it lacked a couple features we found were really needed such as the ability to forward to into a call queue and check your voicemail from a VOIP phone. I would say that in our testing customer service was responsive, upfront, clear, and nice. I would certainly consider them again for a different client.
Barnard E.
Collins provided great support Collins provided great support while porting my company's phone numbers from my old VOIP. He made sure everything was done correctly and in a timely manner. Thanks!
Ann M.
Great onboarding Onboarding support is great. The product itself offers greater functionality and flexibility. Thus far, I have no complaints
Sheryl C.
The customer service was exceptional The customer service was exceptional, swiftly getting me up and running. I would recommend their services