MightyCallReviews of mightycall.com

Response from MightyCallMar 1, 2025

Hi Ognjen, we're really sorry to hear that we didn't meet your expectations. We always strive to provide the best service possible, and it's disappointing to know you had a frustrating experience. Looking into your account, we see that our team has been reaching out with updates regarding both your messaging registration status and cancellation request. We do see that your account has been closed as of today, and you will no longer be charged. That said, we'd love the opportunity to make things right if you're ever open to giving our service another try. Wishing you all the best!

Response from MightyCallOct 20, 2024

Hi Mohammad, we appreciate your feedback! Just as described, our plans are subject to the Fair Use Policy, which is part of the Terms of Service that customers agree to, when they sign up for the service. We're happy to know that your business is growing along with your call volumes! You can always contact our Sales team at [email protected], we should be able to recommend you a plan that will fit your monthly calling needs.

Response from MightyCallSep 10, 2024

Hi Ilie, thank you for your feedback! Our inventory of international numbers is updated daily, based on the information we receive from our upstream carriers. We apologize if you were left with the impression that we don't offer phone numbers outside the United States & Canada at all: most likely, there were no numbers for the country you requested immediately available, but in such cases we usually place an order for the future. Please reach out to our sales team at [email protected], or call 888-256-8312, ext.1, and we'll provide you with the up-to-date information on the international phone numbers that are currently available, or order some for you.

Response from MightyCallJun 26, 2024

Kay, thank you for taking the time to share your experience with MightyCall! We strive to keep all communication with customers transparent and efficient, no matter the case. To provide some background, you submitted your cancellation request on Friday night, we followed up by email on Saturday morning, to make sure we give you a heads-up before calling you on a weekend. Per our Terms of Service, we don't offer refunds, however, you can always request to cancel your subscription prior to the next billing date: not only by submitting a request on the website, but by calling our line directly. Please note that during the sign-up for a MightyCall account, you are presented with the Terms of Service and the Refund Policy, and agreeing to both is required to proceed. We always inform our customers about any pricing updates by messaging the billing email address on file. Unfortunately, we can't know whether our address has been added to a block list, that's something that can be done (or undone) on the recipient's end only.

Response from MightyCallMay 23, 2024

Hi Valeri, thank you for your feedback! As a telecommunication service provider, we must comply with the industry SMS messaging regulations. This is an industry-wide policy intended to regulate A2P (application-to-person) texting and prevent any unwanted messages from being sent to US phone numbers. You have already submitted the information to register your messaging brand & campaign, so you would only need to follow our support team's instructions and make the suggested changes to your website. Please note that you haven't been charged with TCR fees yet as we would like to make sure your submission meets the carrier requirements, so you won't have to resubmit and spend any extra time & funds on new attempts. Please feel free to contact our customer support with any questions or concerns, at [email protected] or 888-256-8312, ext.2.

Response from MightyCallMar 6, 2024

Usman, just as our support team previously communicated, we hadn't been able to verify the information you provided, which is why we cannot offer you service at this time. We understand that this decision might be frustrating for you, and wish you all the best in your search for an alternative provider.

Response from MightyCallFeb 7, 2024

Sheheryar, thank you for your feedback! There might have been a confusion: you currently have an active account with MightyCall and are in the midst of the porting process. However, it seems that the information we received on the ported numbers cannot be confirmed with the losing carrier, thus causing the delay. No worries, we'll keep expediting the process on our end until your numbers are fully ported to MightyCall! UPDATE: The port order is successfully completed, turns out an extra number was included on the porting request form, which is why the losing carrier couldn't release both of them. Glad we figured it out!

Response from MightyCallNov 21, 2023

Dear customer, you can always check your invoices for more details on the charges by MightyCall. You can find copies of your most recent invoices in your MightyCall Account/Billing section, plus we always email them to your billing address on file. If you have questions or need information on your earlier payments, please feel free to reach out to our support at [email protected] or give us a call at 888-256-8312, ext.2. Also, please keep in mind that your tax payments aren't included in the subscription payments and may vary depending on your billing location.