Mier SportsReviews of miersports.com

Worst customer service I have ever encountered. I cancelled an order 15 minutes after it was placed. Mier emailed back confirming that they would take steps to cancel the order. Two days later they went ahead and shipped the order and charged me. I carried on for days with them over email, but they refused to ever make it right and refund my money. Eventually they stopped responding. Scammers and thieves.

I purchased basketball backpack. First, they were going to refund promo code and did not. Then, when bag arrived it was wrong color and they said they could not do anything about it. I asked for exchange then refund. They said to return bag. They would not pay shipping so I had to pay $20 to return bag. It was wrapped in original plastic with barcode as they requested. No money received. Then, a month later they are offering a new bag ( my original denied request) because they state item is damaged. Big scammers! Took my money for product and return, still nothing back.

I was extremely disappointed with starting a return. I was told several times the package was torn and I would only receive 60% refund. When I explained the plastic package was not a zip lock bag but a plastic bag that needed to be torn to open it was said again the bag was torn. I once again asked what zip lock bag are you referring to I received no response but was told to return in the zip lock bag. How do you open a completely sealed bag without tearing the bag to get to what is inside. If you want the product returned back in a sealed bag you should provide a package that opens and closes

The 3 items (hiking pants) that I ordered arrived on time. The product's material quality was very good and consistent sizing across the three like items that I purchased. I purchased the women's quick dry cargo pants (lightweight hiking pants) in three different colors; size 10. I have been searching for a long time to buy hiking pants that fit nicely and are comfortable...these were definitely what I wanted!! I am 5'-7" tall and weigh 140 pounds with measurements of 33" waist and 39" hips. I have a flat derriere so there was no issue of the pant seat fitting me. The waist fit perfectly, the pant length was perfect and there was no tightness across the backend. I highly recommend!

The Miers Men's 3" running shorts are thoughtfully designed and quality constructed with two usable pockets. Shipping and exchange (I had to swap a Small for a Medium) was slow but honest, no bogus restocking charges. However, they wait to receive the return before sending exchange: many retailers send the exchange immediately, with the proviso that if they don't receive the original in good condition, they will charge your card for a second product, which is fair and fast.

Terrible Customer Service. I am trying to process a form. Filled out the online form and sent an email and have not received a response. Their phone number on the website is incorrect and there is no one to contact to get this resolved. Unacceptable!

If I could give this company zero stars I would. I contacted them via email because there is no other way to contact them or at least it’s not listed on the website. I revivef some tracking number that anpparently came from Amazon delivery Amazon tells me the tracking number is not legit. I told them over and over I didn’t receive the package I checked with my neighbors and they do not have the package. When Amazon delivers they always have the driver take a picture. There is no picture of the delivery. Basically I keep getting emails calling me a liar. I would highly recommend you steer clear of this company.!!!

I ordered MIER woman's hiking pants on line, they arrived in an AMAZON fulfilment package postmarked OHIO 10/19 very fast - but pants were too big, baggy & a dark orange, not khaki colour, rubbery fabric. Followed Mier Sports return policy as per their website & submitted my Return Form on line to them on 10/21 with ALL info requested. Got email by return saying Form received & You will hear from us. But by 10/24 - no email or phone call received to advance my refund issue. Call the Denver phone # shown on Mier website - it is a fake, non existent number. There is NO CUSTOMER SERVICE you can talk to in USA! Search internet for a US Meir Distributor phone number & get a # which is in CHINA, Leave message about my return but am cut off. Call twice. Bang head against wall. Explore Amazon Returns as they obviously work as delivery agents for MEIR & initiate credit card dispute as my card payment has gone through. Is this any way to do business?? All I want is a RESPONSE from Mier that my refund is BEING PROCESSED not that I will “hear from someone within 30 days” ie, when I am overseas & thus unable to jump through any hoops Mier decides to put me through. Don't ever buy anything from MEIR as they are impossible to communicate with & their customer service is a farce.