mideerReviews of mideerart.com

Absolutely negative experience and extremely poor customer service. (Mideer Lithuania) I placed my first order before Christmas, but the parcel was lost. When I contacted customer service and informed them that I had not received the shipment, I was told that the parcel had supposedly been delivered and was instructed to contact DPD myself. Only after I provided a photo showing that the parcel had been returned and that I had not received it did I finally receive confirmation that it had indeed been returned to the warehouse. I then waited almost a month for the reshipped parcel, but never received it. When I inquired about the parcel’s location and expected delivery date, I was told that they could see exactly the same information as I could via the tracking number. Eventually, after nearly a month of waiting, I was informed that the parcel had once again gone missing at the sorting center. The experience was completely disappointing — no accountability, no clear communication, and no real effort to resolve the issue

If I could give zero I would. Said they were refunding shipping because product took almost TWO months on SLOW boat from China! They did not refund anything. Buyer beware!!!!

I ordered the Princess dress up art kit on Dec 10 th.since I did not receive by Christmas, I contacted customer service via email and response was “ We’re sorry for the delay , please be patient.” There is no way to track the shipment as it comes directly from China and just says in transit. I received an order on Jan 10 th , but was not anywhere near what I ordered. It was dinosaur Magna tiles kit and watercolor art.

I ordered Christmas gifts on December 8th from this company. It’s now been a month, and I still have not received my two orders. I have contacted the company, asked for a refund, but they refuse. I have emailed them twice and was just told both times “sorry for the long wait” and that the items are “in transit.” “Tracking updates” also always only state, “preparing to ship.” Do not purchase from this company!

Ordered Dec. 10 for xmas gifts for nieces. It is already January 06. Xmas items still have not arrived. Still awaiting them. Do not order from this company.

Items were ordered 3 weeks ago and have not shipped despite the promise of arriving in 7-10 business days. I understand if there is high volume at this time of year, but the company does not answer emails and has no phone number to call. I do not believe the company is a scam as I know others who have ordered from here, but do not order Christmas gifts from this company. They are ill-equipped to handle Christmas season orders. There is no customer service department.

I ordered some Christmas presents on 11/30 and as of 12/22 have not received the items, which were supposed to take at most 2 weeks to ship. The shipping tracker has not updated in over a week. The company did not respond to my emails. I have disputed the charge with my credit card company. Honest reviews on their social media pages are being deleted. At this point, I feel confident saying this website is a scam.

I ordered some gifts in early December and have yet to receive them. The tracking information is very vague and does not give you any indication where the package is or when you will receive it. It's very disappointing, considering their website claims that the items would arrive in 7-10 business days. My kids are going to be very sad on Christmas morning. I'm now trying to determine whether Mideer is a real company or a scam.