0 stars, took my 2016 seqouia here for transmission repair, the charge me $4000. Manager James spotts said it needed a transfer case which now i don't believe. It's been almost 3 months and my truck is still not fixed. I been lied to and overcharged
JW
Jefferson W.
just terrible.
just terrible.
Rude, lied on, overpaid, long service, just anything you dont want from a mechanic.
SS
Simon S.
If there is a zero star, I will definitely give Midas in Chillicothe Ohio a big zero.
I took my Mercury Montego to Midas on Saturday at 10. They checked the engine light with $90 diag service. Somebody called me at 10:38 and said the only problem was spark plugs. I told this guy to replace the spark plug set i have in my car. He got this done plus engine oil change and tire rotation done within 2 hours and 40 mins. Then guess what happened. They charged me three hours labor fee for $294 !!!!!!! They included the labor fee for oil change and rotation and roll them into the total. That's ridiculous!!!
I paid and drove my car for 3 min and parked for shopping. When I started my car again when we done with the shopping, the engine light came back on. It was about 3 pm and my baby and wife had not have lunch yet. We decided to have lunch first then go back to Midas. We had our lunch and I saw there was a Autozoon. I thought why not have Autozoon check it and know what's wrong and talk to Midas then. When Autozoon guy done his job and my car shut off by itself. I was not able to restarted it then. What the hell!!! What did Midas do to my car.
I towed my car back to Midas and talked to a big female call "Tammy Johnson". She was even more angry than me. She said the spark plug is not compatible with my car!!! She said I brought the spark plugs and they are not responsible for anything. If they knew they are not compatible, why they still put the in??? Are you hoping i come back again and again? No way!
I will post my experience anywhere I could find and alert people as many as I can.
KA
Kayla
RUDE, DISHONEST, AND OVERCHARGE
So I brought my car in for a routine oil change and a courtesy safety inspection. I was told the oil change would cost $26.99 without tax. There's a coupon on the website for a $19.99 oil change but they didn't want to honor it without being told about it. Mistake 1. Then the guy pulls my car into the shop and comes in and tells the manager that he can tell whats wrong with my car without doing anything to it. Ok? Mistake 2. He tells me the "shocks are destroyed and the oil is low and I haven't even checked the oil dipstick". So then he goes back out and gets the car up on the lift. The manager (Debbie) tells me after he starts not before that because of my car the new total will be $28 because my oil filter is more expensive. Mistake 3. I told her I've never paid extra for an oil filter so she took the extra off. Basically this company employs dishonest people who overcharge. By the way I got a quote for my struts. $801 for parts and labor. I looked on rockauto.com (best website for car parts) and struts are $89.99 per side so I'm not sure where this outrageous quote comes from but for ya'll out there don't come to Midas. Go anywhere else that offers an oil change cuz they'll overcharge you and lie to you.
MK
Mohammed K.
Midas broke the outer door handle on my car
It sucks when you think or imagine that you trust the mechanic. I thought Midas in Columbia, Missouri are trustworthy.
I took the car for all the repairs it needed based on a friend recommendation. Lately I took my 1998 Honda Accord to do coolant flush. I opened the driver door
at 8AM just fine, handle was firm and perfectly fine. I took the car to Midas and they pulled it in and did the flush and everything looked just fine.
Made the payment and head out to the car. Usually Midas mechanic will leave the driver window closed while performing the repair because they used to ask me to look
at the car and they explain what needs to be repaired and so forth. So I know they usually leave the window closed. Now when I went to my car, before I touch the handle,
I noticed few things:
1) the driver window was open, which means they probably left it open because they broke the door handle and could not open the door from outside.
This way they reach to the handle from inside.
2) Also, they always close the door when they pull the car outside and the repair is finished, but this time they left the door open. I looked and said that is very strange and
I pulled the handle (without noticing it is broken, since the door was open) and drove the car to my house.
Later at that day, I went out in the evening, tried to open the door and the damn handle won't open the door. The handle is pulled up, but nothing happens,
I thought something got loose inside the door. But closer inspection, I noticed the handle also moves left and right and it is not firm as it was in the morning.
The only person who touched the car was the Midas mechanic and I can easily identify the guy.
This is totally wrong and disrespectful to your customer Midas, you did not even come to me and say, hey sorry we broke your door handle. At the least is to acknowledge your
mistake. Do not think you can deceive me by leaving the door open so I won't notice the broken door handle. BE SMART.
I am not the first one to encounter this problem. They did not tighten the lug nuts on the oen of the wheels on my friend's car, he drove the car and the wheel just flow off.
He had to tow the car and fix it and Midas denies his accusation, but they are going to court.
Tomorrow I will be at Midas complaining and I am not giving up. I am 100% sure they did it and they are guilty. For sure, they lost a customer and never back again to Midas, never.
I will keep you updated on what happen tomorrow.
Please do not go to Midas, find somebody else who is more responsible and professional. Find somebody who fixes your car without braking anything.
JS
John S.
Tell customer wrong information in East Windsor, NJ
Midas East Windsor NJ is a very bad store and give wrong information about the repair. Also they charge customer with many under table cost. Please don't go there.