MicrofReviews of microf.com

The billing department is the reason for a 2 star review I have auto pay and they raised the amount of payment. I called and spoke to a person who did not change the amount and fix auto pay she left the company. When I Called it was instructed to change it myself on line I did that and it ended up getting two payments taken out of my checking. I called right away and was reversed the one payment . I got an text and email that I owe a payment. When I called they wanted a bank statement so my bank created one for Microf. They emailed me a transaction of payments. On the report I noticed that they had sent 2 payments to my bank and it was only one. Bank had sent proof of only one was deposited Still trying to get this fix as now a email stating that they will pick up the air conditioner.

I purchased a unit for my rental property...paid every note on time & was able to pay off little ahead of schedule. Never was I told to make last payment with a live person?? So like always I paid online. Made last payment in March 2021. Get a call in May payments have been missed?? Uh NO!! LaToya sees at that point paid off in March...but some genius never closed account. Forward to June 21'..call never received my paid off papers?? Call again..am told account just closed yesterday 6/10/21. PLEASE BE AWARE!! You have to stay on top of this company & employees....right hand does not know what left hands does!!!