MickarthomeReviews of mickarthome.com

Simply terrible experience. I urge anyone considering buying from this company to look elsewhere. I ordered a painting as a wedding present for my sister. Delivery was delayed by many months and when it finally arrived it looked drastically different from the promised picture - it was an entirely different colour palate and poor quality. When I raised this with the company I was largely ignored and offered no satisfactory resolution. I caution against using this company in the strongest possible terms.

This company does not exist on Companies House nor does the company have any presence at the registered address. This one man outfit with a book full of excuses. Our large painting took 4months to deliver. When it finally arrived after copious amounts of excuses predominantly around the need to ensure quality, it was packaged so poorly that it arrives torn and is now arguing and delay a refund. this guys is full of excuses. Tip is to pay by credit card and get a refund through your card. This guy is a fake and most likely operates under a company called Arts & Prints and is from Saudi Arabia. Their accounts are worthless on Companies House

4-6 week delivery advertised and 14 weeks later still no sign of the item. Avoid at all costs.

I ordered a painting on 25th May 2022. I expected it to be delivered within a 8 week time frame. I chased up numerous times via email, Instagram and by leaving voice mails. The first response I got was to apologise that the painter had received a high number of orders and there would be a delay. The second response I received - was to let me know that my painting was lost by FedEx. The latest response (5th Sept) was the painting was recommissioned and was with the framers ready for stretching and a final quality check. I chased again a few weeks later by leaving a voicemail. I didn’t hear anything back, so I contacted my bank to file a disputed transaction with the Mickarthome. My bank has refunded the money to me (so I'm not out of pocket), but the investigation can take up to 8 weeks to finalise. A shame as Mickarthome has lots of nice paintings at a good price and it would be good to support an independent retailer. They have a good Instagram page and website and one of their paintings was featured in British Vogue. This is what attracted me to their website and gave me the impression that this was a reputable company. I would recommend that the reviewers (with negative experiences) to file a disputed transaction with their bank or credit card company.

They say on their website that delivery is between 3 and 6 weeks, depending on the type of artwork you order. I ordered a piece of art on 31st May 2022, it’s now 16th Sept and I still haven’t received it, nearly 16 weeks later! They keep fobbing me off with different excuses, the latest one being that Royal Mail wouldn’t hold the item over the bank holiday but they told me prior to that, that they would be sending it on Wednesday on a 24 hour delivery, which meant it would have been with me well before the bank holiday! As I’ve yet to receive my artwork, I can’t say whether it’s any good but I can say that their delivery times are a complete lie and they will come up with excuse after excuse as to why it’s taking so long. Will never shop with them again.