James S.
This company is terrible
This company is terrible! I ordered a color changing coffee mug that arrived broken. It was clearly broken before it was packed. I'd like to get it replaced but neither their website or telephone system are monitored by human beings. The only claim or question option available is "Why is my order late?" When I used the "claim" option to explain that the product arrived broken, I got an automatic e-mail reply that apologized for my order being late. TWICE!


