Monica F.
Miami Lots has been very stressful
Miami Lots has been very stressful. After making my payment, I did not receive the outcome I was promised, and my funds have still not been refunded.I have contacted them multiple times to resolve the issue, but despite repeated attempts, I am still waiting for my money. I am now left without those funds and with no satisfactory resolution.Based on my experience, I would strongly advise others to be very careful and make sure they understand the refund terms before paying.
Response from Miami LotsSep 8, 2026
Hello, we take your claims seriously and want to investigate this fairly. We have been unable to identify any Miami Lots customer, order, or refund request matching the information in this review. We have requested additional details through Trustpilot so we can verify whether this vague review relates to a genuine transaction with our business. We also noticed a similar recent review on your profile concerning another business, which makes account verification particularly important. Our Return Policy and Order Support Steps are publicly available, and customers have access to HelpDesk support as well as assistance from their sales representative. We are ready to investigate and resolve any genuine issue once we receive the information needed to identify your account.