Mia Belle BabyReviews of miabellebaby.com

Absolutely horrible customer service! Website is a scam! Things advertised as “ships next day” will never ship and they claim “oh sorry it’s currently being made overseas” and then no response after that.

The Better Business Bureau has received hundreds of complaints about this company. They say their shipping partner facility never gets the merchandise to USPS. You never get the order and the company never answers your requests for information and help with the purchase. Exactly what happened to me.

Sent wrong item. Telephoned multiple times. Company promised to send correct item immediately. Then said the item was no longer available. It is still listed on website.

I ordered an item over three weeks ago, have reached out to the company several times with no response. I requested items be cancelled as they have not responded nor shipped any items and they will not allow for items to be canceled or return payment. Please be aware that the company does not have a means of communication nor do they respond back. Please also be aware the company will refuse to issue refunds. I am very disappointed and will never order from this company again.

Total scam don’t order anything.

I made a purchase on September 30th, and according to the website, it should have been shipped on October 11th. I’ve sent several emails to customer care, but I haven’t received a response. Where is my order?

Update: The boots finally arrived. I still would not purchase from this company based on the shipping and customer service experience I received. BUYER BEWARE!!! I ordered a pair of boots 9/10 for my granddaughter. My confirmation email said my item would be delivered by 10/9. To date, item is still not delivered and the tracking number the company sends is no good. They can’t tell me where the item is nor when it will get here. DO NOT purchase from this company.

I said I was going to give this company one more chance to communicate but after reading the other recent reviews I see the urgency in letting future customers know that may experience difficulty in recieving merchandise or getting your money back from Mia Belle. As others have mentioned, I also placed an order almost month ago with ZERO COMMUNICATION that there was going to be delays in shipping. When I reached out a week ago to the customer service contact to let them know I haven't received my order or any info concerning my order, it did warn me that due to a "high volume of emails" it was going to take 2 to 3 days for the company to respond. It has been almost a week since I sent the first email and still ZERO RESPONSE! This morning I received notification that 2 of my 4 pieces have finally shipped but the tracking doesn't work at all - even to say label created. I will try it again later but it feels like someone finally stumbled upon one of emails and just said oops my bad I better get on this order. I repeat still no response to apologize and assure me that I will get my order or be refunded. I see a company that can't handle what they have been handed in orders or maybe they just don't care. I am really worried I will NOT see the merchandise or my money back so PLEASE research carefully before ordering from this company especially if you are spending substantial money. When several reviews complain of the same practice from a company that suggest there is definitely a problem.