Mia Belle BabyReviews of miabellebaby.com

What a unacceptable experience with this company. I purchased two pairs of shoes that were not worn. I requested a return and they will not accept it. They explained it was due to their policy where they will only accept a return up to 2 weeks after a label was created. I have never worked with a business that has such atrocious policies. I emailed and requested to speak to management three times and each time some Renee "Customer Service" or lack there of individual returned a "copy and paste" response. Perhaps there is little brain power around this operation. I would NOT purchase from this "Boutique".

I always leave positive reviews but this expereince was completly horrible! The order I made had items totalling tp $115 I input a code to get some items on sale and that was a big mistake. Once all the items arrived, the bathing suits did not fit my 2 year old neice (I ordered 2T-3T) and she is super petite! I also received a joke of 2 shoes (titled Mystery box 2 pairs of shoes) Which were trash quality...knock off converse & a pair of doll looking shoes) Nothing like the shoe selection on their site) None of my items qualified for a return/exchange even after reaching out to customer service! I would be very caucious of whst you order from this company and also the size reviews!

Never received my order.

I had the worst experience with my first order for my daughter's birthday. I was promised delivery by May 8, but it was delayed to May 9-10. By May 12, I still hadn’t received it, so I contacted Mia Belle. They said the package was mis-shipped and offered store credit. When I requested a refund, they claimed my mail was delivered and told me to submit a missing mail search with USPS, which I did. Now they want a claims number. Be cautious doing business with this company; it feels like a scam. Once you pay, they leave you on your own, and there's no phone support, only delayed email responses. Out of seven items I ordered, I only received one, as they were shipped in different shipments. The item I received was made and shipped from China, even had Chinese characters on the package. The quality was very poor, so I returned that very item.

I received a product that was never even tried on by my child. I returned it immediately and now they are trying to say the item was washed/worn to keep my money. If it was washed or worn they sent it out that way. I would be very careful buying anything from this company. Items are cute but if you don't like them be prepared to keep it or not get your money back as they make fraudulent claims. I also ordered 2 other items we kept so not as if I didn't keep anything. Not worth the money though.

Almost 2 months ago, I placed an order with this company. I received part of the order, but not the two rose petal crowns. I sent numerous, more than five, emails to customer service and never received a reply. I finally received a vague response that told me to be patient. While the clothes are cute and nicely made, I will never order from this company again because you can’t return or interact with the organization because no one responds from customer service and there is no telephone number to call.

What a horrible company with the worst return polices and customer service! I wanted to cancel an outfit that they will not ship to me until May possibly and I was told I'm not allowed to cancel. Another outfit I did receive I found the same exact outfit on temu and I mean the same exact outfit for half the cost I think they buy their clothes from that website. Very very disappointed with my experience with this company I would not recommend that anyone buys anything from them. I've also read a lot of Better Business Bureau complaints with people complaining about the same thing that I am

Once again, Mia Belle has found a reason to keep my money and my product. This time it’s because I missed the 14 day window after I initiated my return. Now let’s keep in mind that it took almost 3 months for me to receive my order and it’s been over 2 months since I sent this return to them. 14 days for a mail order business is ridiculous. This company’s business model is to scam and defraud customers by keeping their money and the product. Is it at all believable they’re going to DISPOSE of an $80 pair of unworn shoes that they stock on their website? Absolutely not! I have yet to return anything to them and get a refund, please don’t be tempted by the cute, fashionable children’s clothes. This company has deceitful business practices.