Meridian Health PlanReviews of mhplan.com

The absolute worst provider ever. Sent messages no response. Called the person who answered the phone not professional. Transferred me to a manager and of course no answer and could not leave a message. It is the most disorganized provider I have ever encountered. I was trying to get a new Behavioral Health Appointment and they are disorganized for even an appointment. They just plain don’t care. Thanks goodness I am not suicidal because if I would this would have pushed me over the edge.

Meridian offers transportation to appointments...the company they use cancels my appointments without notifying me..so I miss needed appointments, then tells me they aren't responsible...it is a "benefit" you offer, so it IS your responsibility to assure it is competent..which it is not!! I must walk 6 miles to my EMG due to their incompetence, Dr's offices bill you anyway if you don't cancel within an hour of the appointment, but my insurance provided ride doesn't show up!!

What went wrong is Meridian Transportation. I’m agreeing with everyone on here. Meridian requires a Level of need, is not working because Meridian is not faxing the document to the Doctor for certification. I can’t get transportation without the document. Miss life threatening surgery . This is a fail company since the pandemic. Shouldn’t be in business serve no one, I don’t understand how the government can let this happen. Bad businesses practice and a death trap. Just admit you can’t serve the people, step aside you deserve it.

They have denied an MRI for a young patient with a knee injury and said patient has been suffering for 4 MONTHS! Went back to ER and condition is getting worse. MRI was recommended but Meridian no longer works with any of our doctors. Only 'possible' way to get the patient help is to switch doctors, but it takes months to see a new doctor. If I could sue them, I WOULD!

I’ve called 6 different times, talked to several people my client called and authorized me to speak on his behalf gave all the necessary information, and they are still not letting me speak what we need to get figured out with his plan. Every one of the workers I spoke to were the most unprofessional and rude people I’ve ever spoken to in my life. No help was given as we needed from this call. Horrible experience with this company. One of the workers I spoke to kept sighing at every thing I’d ask as if it was an inconvenience for him having to do his job.

They can better manage appointments also it took 4 visits to change medication Staff pass the blame round never easy to achieve anything first time or 234 not fit for purpose stay healthy keep away 5

well meridian complete which i found out molina med because when i give them my med num they said they see it in they System. Okay they and good on paying for you get medicine and other thing but when the patient try to get ride from the num they give me MTM Transportation in never to my doctor appointment in three months and they be appointment to see my doctor I got case manager but never hear from her two months I'm just so frustrated I've got go though this i didn't think changing my insurance would go though this and they called like a whole week my case manager and going to help with anything you need yea right I can't see my doctor seen I changed into ya'll insurance company its sad I've been going seen i got this new insurance sense Jan 2023

Always messing up on transportation and canceling our rides missed very important appointments we needed to go to that took us MONTHS to get into