MeUndiesReviews of meundies.com

Ran by people who don’t believe in innocent until proven guilty. So I hope everyone cancels and sends back. :)

I was super excited to get a matching pair of underwear for me and my gf. In fact, I paid for express shipping. Well the shipment came fast, and it was someone else’s order completely. The shipping label even has someone else’s name and address, which means they maybe got my shipment (and my personal information.) I emailed MeUndies team, and? NO response, just a partial refund email. So they think it’s okay to still keep around $10 from me for express shipping for a product I DID NOT RECEIVE. I disputed the charge with my bank and will never use this site again, and have already blasted my friends about it. Really a terrible experience all together. Buyers beware.

They sell socks that are too small. I would say most, if not all, of the negative reviews are sizing issues. The problem with this is if they mislabel what they send you, and you get the wrong size they will NOT replace it with a larger size of the same product. What they will do is respond with sarcasm, and try to get you to purchase something you don't want. They market being able to match up and down, all day long. Yet when something goes wrong, and you'd like to match just like they advertise...you can't. All of this comes down to poor consistency with their Quality Control, and Poor Customer Service who genuinely don't know how to do anything other than use sarcasm while pretending that's the help you wanted, and pretending they care. I am done with this company. Plus, their last 2-3 releases have been just carbon copies of things you can buy at Walmart, so the value in something unique really isn't there anymore.

Massively disappointed with the MeUndies. order delay - website says 10-12 days delivery - Ordered 5th Mar for UK mothers day, delivery now expected 14th Apr, Meundies support was unhelpful at best saying the carrier system was overloaded. I won't be ordering again.

You subscribe for an annual gift. Annual = 1 year. Their scammimg practice of continuing to charge your credit card after 1 year should be illegal. We contacted them to cancel the subscription (after being charged month after month after the year was up). They couldn't locate our account info, then said it must be on the gift recipient's account, which they also couldn't locate. After many, many, many emails and calls, the company finally said they cancelled it. Of course they didn't, and we received another charge from them. This has not stopped. We now have to cancel our credit card to have this situation. Buy your underwear at a reputable company, not meundies.

Terrible at counting. If you know the brand, you know designs and sizes are almost impossible to get, this funneling you into membership. Which should work fine, allowing you to reserve your designs and sizes in advance. But of course, this requires the ability to do basic math, so since this is America, that didn't work so well. Places our membership order for the new design the day it was launched (if not the minute it was launched, involves one of my favorite movies). So we locked in and we're pumped to get them. Low and behold, after almost a month of thinking we had this design, an email saying: we removed the design from your order, oops! Thanks for nothing. TL;DR meundies can't count

Terrible return policy. I ordered the Mystery Pack for the first time and the size it wrong. I cannot exchange the pack which was $70 for another size. It does say on there when ordering, but I didn't think it was for size as well. Now I am stuck with underwear I cannot use or gift away. I have literally thrown money out the window, which is very upsetting.