MeUndiesReviews of meundies.com

If you live on the east coast or anywhere that isn't California you should not purchase from the company. The tracking is crap and takes well over 2 weeks. They "processed" it on day one yet it takes over 2 weeks to get to you. This is absurd.

Trying to cancel my subscription. The site keeps returning the message, "failed to cancel subscription."

I submitted my default address which was out dated (my bad, I know). Realized immediately, site says if the order is younger than 1 hour you can change it. I tried within 5 minutes after ordering to change it, the chat bot tells me it’s older than 1 hour. Whatever, I try to cancel it. They say it’s ALREADY shipped (mind you it’s been less than 5 minutes) so I CANT cancel it or get a refund. Their customer service is only prewritten chatbot prompts, meaning you can’t say anything other than “cool, ship it to the wrong place, thank you!”. This isn’t customer service, it’s a prewritten script to get you to stop bothering them.

Returns a nightmare and very costly if you are Canadian. Company signed me up to a membership. All I was doing was returning items that they sent. Returns go back to California. Because of how the USA tariffs work it cost me $60 in tariffs for a return! Plus $20 shipping. They sent me $266 in underwear that I didn't order. Told me how to return to get my money back. Cost me $80 to get back some of my money. Never again! My adult children love the product but told them to find an alternative.

My paypal had the wrong address and i noticed it immediately. I sent an email within minutes to have the problem fixed. They never responded and the order shipped anyways. They finally got back to me days later and said they cant change the address, but i can cancel. In the mean time ups charged me 16.99 four seperate times to change the address, only to be told today that they cant do it. Now I go to cancel the order and the AI on their website says they cant do it!!!! So now, near 100 dollars of product is being shipped to the wrong address and their was never a way to fix it. Absolute abysmal customer service.

Bait and Switch Practices Received Direct Email Advertising saying for today only get 2 day shipping free in Canada and the us. I make my Order within their "deal window" on the 21s of Dec. Get a response on the 22 at 9pm dated tomorrow as Dec 23 saying product will not be there until the 29th of Dec. Seems a bit more then 2 days. Oh and to top it all off. I was charged for the shipping......

This company are absolute scam artists - they take your money, the product never arrives and then they send you around a never ending circle of AI bot “customer service”. Avoid avoid avoid!!!!

I placed an order with Meundies. The first order never came. I placed two orders one on the first and on the second I wasn’t told until today that they did not have what I had placed that day was out of stock so I had to reach out to them to find out that there was out of stock then on top they have no legitimate phone number for you to talk over the phone. You have to do Customer Service to a text message or email that’s about business then they telling me that accompanied that they use to ship one of our orders but that’s not a legitimate company. They review is a one because people use their own vehicles to deliver packages and they use their phone to snap a picture. Even the company themselves say that they wouldn’t recommend for people to use their company because they use random people to deliver people stuff which some people keep this stuff and don’t deliver but as me Andy supposed to be so professional, why would they use the bottom of the barrel of a delivery company who don’t have a good rating to deliver merchant to people I wouldn’t recommend them and I would never do business with them ever again. I had canceled out my credit card because I had lost my wallet and one of the banks that I had used I canceled them that was an online bank meaning I can’t reopen account that I had closed which Meundies is not trying to be understandingu, but besides that I shouldn’t have to go back-and-forth through a text message with them, but I would never do business with them ever again if you can’t speak to Customer Service over the phone that should be a big red flag the company they use is UNIUN and there is their review. The UniUni is a scam delivery service. Their drivers will mark packages delivered, take a picture, then walk away with the package and report it ``Delivered''. Avoid them. Bad customer service the company they use is UNIUN and there is their review.