meubon.comReviews of meubon.com

This company is a complete scam and fraudulent!!!!! RUN!!!! I reported them to the authorities in my city and then where they are located. The address that they say the company is located is actually a border up abandoned church, according to the sheriff in the town! I still can’t get my $970. Costumer service yells and bullies! I lost time with my loved one who is terminally ill! They are praying on people who are ill and dying!!!! It doesn’t get much lower then that!

I just contacted this company to ask about their product and to inquire about the poor reviews on Trustpilot (1.8 stars). The screaming guy that everyone mentions in their reviews is THEIR sales team. Lol. I think this is the only sales person they have and most likely the owner. The chat person asked me for my phone number and a man with a very thick accent called and immediately raised his voice and started screaming when I asked about his reviews. He said Trustpilot is not a trustworthy site, but to look at the reviews on his website: meubon.com. I asked why the address he provided doesn't appear on the directory of the shopping center, and he said that the information is not updated. So every source of information points to a one-man show with horrible products and very bad manners to make matters worse, and most likely a virtual office in Houston, Texas. Considering that more than 80% of his customers are complaining and that he is not registered with the BBB, and that he cannot prove he is a legit business, his words not mine, I will stay away from this creep. He said he doesn't have to prove that he's legit. Lol. Of course not! And we don't have to make purchases either. I feel bad for those who do not do their due diligence and make a purchase based on price only, which seems to be the only reasonable thing on this website, but not worth the risk and hassle.

I ordered an electric wheelchair for my mom. It arrived in a box that was damaged. I called and Paul was so rude and kept yelling at me. All I was asking was about their return policy and what happens if the item is damaged. Unbelievable. Wish I had seen these reviews

UPDATE: Still no call from management and machine is still not here. When I track package all it says is that label was made. Have tried calling customer service, it just rings until it hangs up. 😡😡😡 Would give ZERO stars if I could. Was assured order would arrive 3/20, today is 3/23 still no package. When I went to track order it says it hasn’t even shipped. Tried to chat with customer service no response. Sent email 3 days ago, no response. Finally got ahold of someone on chat and zero help or assistance for resolution. Told me they were closing and a manager would contact t me tomorrow. HORRIBLE CUSTOMER SERVICE and they order from China and up charge 300.00 after putting their name on it. Save your money.

PLEASE DO NOT USE THIS COMPANY, I RECEIVED A PORTABLE CONCENTRATOR FROM THEM, HAD TO SEND IT BACK AND THEY HAVE NOT REFUNDED MY MONEY. THEY WON'T RESPOND TO ANY OF MY EMAILS OR CALLS. HAD TO TURN THEM OVER TO THE FRAUD DEPARTMENT OF THE CREDIT CARD I USED. I WOULD NOT GIVEN THEM A 1 STAR, BUT YOU CAN'T GIVE THEM NO STAR. They have asked for more information. I purchased this. It did not work for my husband. It did not give him oxygen over the night and I had to send it back cuz it was overheating talked with somebody several times via chat emails, phone. This is concerning my order number 3721. If they have any more questions they can email me or call me. All I want is my money back. I get it back. I take this down This is as of April 10th 2025, I still have not received a refund from you people. The machine was returned back in December and I would like to see my money returned. There's just no reason for it. You guys have a money back guarantee for 30 days. I sent it back within so I don't know why you're not giving me money back. This is just not right. Please please please return my money!

Wish I had seen these reviews before purchasing from Meubon. The sent a machine with very poor instructions and it gives an error meesage since I turned it on upon arrival. I called and someone called me back right away, which gave me hope. I asked for better instructions, described the problem and sent them a video showing the machine doesn't work. I have received no response since. My calls go unanswered. I am deeply worried they sent me a non working machine and I wrote emails asking to return it, but there is no answer either. This is extremely upsetting.

I ordered a product that was marketed on their online website. When delivered it was not the product that was promised online. When trying to call customer service, there was no answer for at least four days, along with emails that were sent and also a chat line that never responded. When finally contacting a person it was a very angry man who started screaming at me about the purchase. He kept saying this is what you ordered, this is what you ordered! I said no what I ordered what was on your website what you gave me was a knock off. I paid $5900 for this machine and it also came with the no plug as well. I then had to end the call with the endless screaming from the man on the other end. He then repeatedly kept calling my phone multiple times and basically harassing me. He then said he would send me a return label, I said that’s great. We’re getting somewhere. I asked will you be sending me a confirmation with this return label that you will be refunding me my money. He then started screaming at me again saying I don’t have to do that and I won’t do that. After looking further into this company, it takes 21 days to get your money back if they accept your return according to their inspection. So basically you will be returning a machine and not getting your money back. I contacted the Better Business Bureau as well as PayPal credit card regarding his business dealings. This is a terrible company. I recommend no one deal with them, this man is a scammer and does a bait and switch with all products..

Wish I had seen these reviews before ordering an item for my husband’s Christmas. Disgusting “customer service”. Sent an email to request an update on my order (because the live chat on the website didn’t seem to be working). Immediately received an email from PayPal telling me my order had been cancelled and I would receive my refund in due course. Then received an email from the company saying they had cancelled my order as requested. I did not request to cancel my order, I simply wanted an update on my order. Absolutely shocking way to treat customers.