metropolis.ioReviews of metropolis.io

This company has no way for you to pay in person, no gates at checkout, no ticketing system in the garages, and sub par signs barely anywhere with info on how to pay, and if you don’t pay immediately, they charge you a $30 fee. Absolute racket, and a model company on why we need to bring back public shaming.

They’ll get stores to tell their customers they’ll validate parking but it works half the time then they’ll charge crazy amount if you don’t double check

Charged for a vehicle I rented 6 times for 1 hour. Never use this company. They try to get you to sign up for a account then charge you over and over and hope you don't check you account.

I was charged $32 at a Metropolis parking facility on Brickell Bay Garage despite a clearly posted sign at the entrance advertising a $6 daily rate for vehicles entering before 9:00 a.m. and exiting after 1:00 p.m. I entered at 8:51 a.m. and exited after 1:00 p.m., fully meeting the posted conditions. I have photos of the entrance signage confirming the advertised rate. I contacted Metropolis to dispute the charge, but they insisted the amount was correct without addressing the discrepancy between the posted price and the amount charged. Charging more than the advertised rate is misleading and unacceptable. Until pricing is transparent and honored as posted, I would not recommend using Metropolis parking facilities.

As a season subscriber to Broadway at the Paramount in seattle, we are given a QR code for free parking the night of the event. Parking used to be fine until this nightmare company took over. They seem understaffed and evenings are chaotic at the parking garage. I just got called by a collections agency that metropolis sent me to, claiming that I didn't pay. No shit. The QR code got me in and out but they're claiming that I somehow snuck in and snuck out without getting a credit card in or out? LOL What a nightmare company. And they have the audacity to try to squeeze $70 out of me with threats!

I parked in this garage on a Sat. night for less that two hours. The system was very confusing and misleading. I ended up paying $11 for an awful experience. Talked to the Pearl St businesses where I was a customer that night, and they all spoke extremely poorly of the new management. The Metropolis app instructs a person to get validation at participating businesses for free parking. There are NO participating businesses. Avanti says the new mgmt no longer provides a QR code for validation. It was a hassle trying to figure out what the heck was going on. I spoke with other businesses. I went online later that night looking for the best way to make a complaint. I have never seen such overwhelmingly negative reviews. I am astounded that the City of Boulder would continue to employ this this company with all their predatory and misleading policies and incorrect info on their app. Calling City of Boulder tomorrow, as they are closed today. AVOID AT ALL COSTS.

Aggressive company that entraps users with exorbitant fees and no common sense. Their system needs rational humans in the cyber-AI doom loop I will not park at a metropolitan. Io managed lot. It’s an AI based parking management system straight out of Orwell’s 1984 or equivalent dystopian nightmare, and desperately in need of stiff regulations. If you are a property owner considering doing business with this company, just don’t. You might attract more business by having a skunk spray your front entrance by comparison.

Scammers, they keep your credit card details and charge you for multiple parkings then tell you “they cant do anything about it”