MeToo ShoesReviews of metooshoes.com

These shoes are too big for me. People should be warned to go down a size. I can’t even keep these shoes on my heels.

I placed 2 separate orders for shoes and both times my card was charged and I never received shipping notifications. Reached out to cust svc and was told UPS lost the 1st package (I asked for tracking and they never provided) and same with the 2nd package. When I said it's strange it happened twice and I never received tracking info, I was told the shoes sold out so they refunded me. I really want the shoes but not worth the hassle of following up on "missing orders".

I purchased a pair of shoes that did not fit well and I thought it would be easier to just exchange so the protocol was to buy the new pair and request in an email for a label to be sent to return the pair that did not fit. I have done so and requested three times for the label and receive no response back. At this time, I have received the new pair and they are too small. I need to return. I have no way of getting in touch to return both pair. Terrible customer service!!

If I could give a 1 star I would! I love the shoes but I ordered 4 pairs and received 3! The customer service is the worst I have ever dealt with. I’m still waiting as I had to file a claim for the missing pair. I ordered from this company many times but never again! Just want the refund for the pair you didn’t send me! Customer service rarely answers an email and forget the phone number as it only rings! Buyer beware as I had nothing but good experiences for years and then order 4 pairs and 1 pair didn’t come! It’s been over a month waiting for a response!

I ordered two pairs of ballerinas. One size 10, the other 9 1/2. Instead of the 9 1/2, I received a 6 1/2. I returned both pairs two days later using the company's return label on February 7. 2025. I requested a refund. All my emails have gone unanswered, and as of March 13th, I still haven't received my money back. This is fraudulent. Do not order from this company. March 27.2025 PayPal got me my money back after contacting the this company.

My shoes were never shipped. The website is not working. There’s been no response to my emails. I am filing a complaint with my credit card company

I sent back my order to exchange for another size and haven't heard anything for almost two weeks. I sent back my order in perfect condition the same day they arrived. I needed another size. This isn't a difficult transaction.

I will never order from this company ever again. I’ve been trying for over a week to contact customer service to return part of my order. No one answers or gets back to you!