Tina A.
The wrong pair of shoes were sent to…
The wrong pair of shoes were sent to me. I have asked customer service for assistance with this via their customer service email and have received no response!
Enjoy free ground shipping orders in the US. Women's shoes, flats, boots, sandals, heels are available from Me Too Women's shoes site.
MeToo Shoes (metooshoes.com) has 111 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Tina A.
The wrong pair of shoes were sent to me. I have asked customer service for assistance with this via their customer service email and have received no response!
Marinela D.
Poor manufacturing. The heel counters don’t have the same height.
Jeanne S.
The order I received was totally wrong. 2 prs of shoes that I did not order, incorrect size and incorrect color. I have e-mailed MeToo 2x's about returning and NOT being charged $8.00 shipping fee for incorrect merchandise sent by MeToo and have not heard anything back. Very dissapointed as I have several pairs of MeToo shoes that I love but customer service this time around has been abysmal.
Jane
I order a pair of sandals and received the wrong one. Returned them and received the wrong ones again and again. After 3 tries I gave up. The customer service is very unprofessional. Just a computer. Talking to a human would have made this situation correct.
Response from MeToo ShoesAug 27, 2025
That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Realyl sorry and can offer you a gift coupon to use in the future!
Lisa
They are too slippery and will cause me to fall
Response from MeToo ShoesAug 27, 2025
That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Really sorry and can offer you a gift coupon to use in the future!
Christine M.
I just bought these shoes that I already owned. I had sent over email regarding warranty and the leather creating tears. Email response was poor and I had assumed since I did not buy these on my account that it would be looked up via email. I never heard back even considering I also communicated that I just placed an order for the same shoe. No response. I buy alot of your shoes and customer service was unfortunately lacking.
Response from MeToo ShoesAug 27, 2025
That is so strange. We have done nothing but try to respond to our customers quickly and responsively. Realyl sorry and can offer you a gift coupon to use in the future!
Rebecca R.
I have not received shoes. Very late
Haynes
The pewter flats are the exact shoe that I have been searching for! But I have attempted to order them twice with no luck. The only way that I find out that the shoes are out of stock is that my money is refunded 1 day before or a few days after the shoes should be delivered. You would think that the website would mention that these shoes are out of stock when I attempt to order. I just want the shoes!