MetaMaskReviews of metamask.io

Response from MetaMaskFeb 25, 2025

È probabile che tu debba aggiungere il token e/o la rete corretti prima che vengano visualizzati nel tuo portafoglio. Stiamo lavorando per includerne di più nel rilevamento automatico, ma supportiamo centinaia di reti e oltre 500.000 token. Se un token non viene rilevato automaticamente, puoi aggiungerlo manualmente seguendo questi passaggi: https://support.metamask.io/it/manage-crypto/tokens/how-to-display-tokens-in-metamask/ Questo articolo può aiutarti a connetterti a catene personalizzate: https://support.metamask.io/it/configure/networks/how-to-add-a-custom-network-rpc/ Se hai bisogno di chattare con l'assistenza: https://support.MetaMask.io > il pulsante avvia una conversazione è buggato in questo momento. L'icona del cerchio verde avvierà una conversazione con il bot. Ti farà alcune domande per indirizzarti.

Response from MetaMaskFeb 12, 2025

MetaMask is opensource and routinely audited for security. https://metamask.io/security - The behavior you describe is pretty much the exact description of how a "Sweeper attack" works. (more detail here: https://support.metamask.io/stay-safe/safety-in-web3/sweeper-bots-scripts/#how-do-sweeper-bots-get-installed) These malicious scripts can only function if the attacker is able to obtain the Secret Recovery Phrase or Private Key that controls the account. We never have access to users SRP/private key. (MM uses a "hash" to sign txns, so private info never leaves your device. This can be verified in the source code) We work tirelessly to help prevent our users from being scammed, but we can't control what users choose to do with their wallet.

Response from MetaMaskFeb 12, 2025

By default MetaMask only shows transactions created from that device (can be changed in settings > security and privacy > Basic functionality & Incoming txns enabled) But you can also view a wallets entire txn history from a block explorer. (from the account drop down > 3 dots > view on Etherscan/etc. Each chain has a different explorer) If you need help: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions.

Response from MetaMaskFeb 14, 2025

Ci scusiamo per il ritardo nella risposta. Non offriamo supporto telefonico. Il bot sul nostro sito di supporto (https://support.metamask.io) pone alcune domande per aiutarti a indirizzarti al team giusto. Se digiti "Agente" dovrebbe darti il pulsante per parlare con un agente senza ulteriori domande. Di solito ci vogliono solo uno o due minuti per parlare con una persona.

Response from MetaMaskFeb 7, 2025

MetaMask doesn't collect gas fees, they go to the validators/miners that support the chain. We're working on rolling out a feature called "Gas Station" that allows you to pay for gas fees with tokens you have, rather than the native coin of that chain. (in general, on-chain fees are paid in the native coin of the chain your asset is on) Do you have a conversation ID or ticket number i can look into? we take the quality of our support very seriously.

Response from MetaMaskFeb 7, 2025

MetaMask doesn't collect gas fees, they go to the validators/miners that support the chain. We're working on adding more tokens and networks to the "Gas Station" feature, but it's still a work in progress so doesn't support all of the networks & tokens we do.

Response from MetaMaskJan 28, 2025

Reach out to our helpdesk so we can get some additional details to help figure out what's going wrong: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions then get you connected.

Response from MetaMaskJan 28, 2025

The password you choose is for only that specific device (you can set them the same on different devices, buts a better security practice to use a different password for each install) We don't store users account details. (Hence some details dont sync between devices. Balances are on the blockchain, which is why they do) We aim to build tools that suit a wide variety of users needs, but at the end of the day: use the tools that work best for your needs. We'd love it if you could reach out to the support team so we can grab some more detail to help pin down what's causing some of these problems for you. (https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions then get you connected to the right team). FWIW, there have been 2 new versions on extension this year, 6 in Dec.