MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask reviews

Showing 528 reviews with 1 star · Clear filters

ANDRANIK H.
May 25, 2022
Usdt volé
J'avais 189 USDT sur mon comte metamask qui ont été volé. Ils attendent que vous mettez de l'argent et quand ils voit que c'est le bon moment ils arrivent et volent tout et ensuite vous en disent que c'est votre faute et qu'il vont rien rembourser. Fuyer sinon vous pouvez comme moi vous lever le matin et voir qu'il y a plus rien sur votre compte
Response from MetaMaskJun 10, 2022
Notre code est open source et révisé régulièrement. Vous pouvez vérifier par vous-même que ce n'est pas vrai (voici notre code - https://github.com/MetaMask) Nous prenons des mesures pour protéger nos utilisateurs contre les escroqueries, mais nous ne pouvons pas empêcher tout ce que les utilisateurs peuvent choisir de connecter leur portefeuille. Contactez notre service d'assistance, ils peuvent avoir des ressources supplémentaires pour vous aider dans un cas avec les forces de l'ordre : https://support.metamask.io et cliquez sur le bouton bleu "Démarrer une conversation". Le bot posera quelques questions puis vous connectera.
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Wayne
May 21, 2022
DO NOT USE
This is a time and time again proven scam wallet provider. They allow third parties to steal your money and yet conveniently delete the transactional history so that your funds cannot be recovered. They're in on the scams.
Response from MetaMaskJun 10, 2022
Our code is open source and routinely reviewed. You can verify for yourself that isn't true (heres our code - https://github.com/MetaMask) We take steps to protect our users from scams, but we cant prevent everything users may choose to connect their wallet to. Reach out to our helpdesk, they may have additional resources to help in a case with law enforcement: https://support.metamask.io and click the blue "Start a Conversation" button. The bot will ask a few questions then get you connected.
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Kaney B.
May 4, 2022
very bad i transfer fund to my…
very bad i transfer fund to my wallet but its not its not apear they they say to me i transfer it out but i can show that i did not
Response from MetaMaskJun 10, 2022
Your accounts may have been compromised. Let's get you connected to our Helpdesk, here's more info, with direct link to them: community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059
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Aleandro C.
May 1, 2022
ripoff
ripoff, charges are ridiculous impossible to moe money, only Ethereum, I have money locked in a cant even move because the charges are ridiculous
Response from MetaMaskJun 10, 2022
Transaction Fees are determined by network demand. MetaMask doesn't set or collect them. We're working on a custom Layer2 solution to help reduce these fees. Learn more about transaction fees here: https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172
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Rosa
Apr 28, 2022
Me han robado!!!!!
Me han robado!!!!!! Y les mandas un correo y te dicen que no pueden hacer nada cuando sale clarísimamente la dirección de la persona que me ha robado, vergonzoso!!
Response from MetaMaskJun 10, 2022
Comuníquese con nuestro servicio de asistencia, es posible que tengan recursos adicionales para ayudarlo: https://support.metamask.io y haga clic en el botón azul "Iniciar una conversación". El bot le hará algunas preguntas y luego lo conectará.
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Jamie
Apr 21, 2022
Be warned about using this wallet.
I would love to give the people who run this a zero star. I love absolutely love how a company who creates a wallet decentralized or not has to depend on anybody else to fund transactions going in or out of it. That being said the issue I have is $30 ape coin Is now stuck in said wallet unless unless I spend $50 usd to make etherium only to use $12.88 of it for a gas fee.. I feel that there's a lot of issues that really need worked out here. It's OK because metamask refuses to have any responsibility for the issue that they're encouraging this. Obviously management has already has had a ton of experience with this specific issue. Be very careful of using this wallet as it will come back to bite you 0 stars you earned it.
Response from MetaMaskJun 10, 2022
Transaction fees are determined by network demand. MetaMask doesn't set or collect them. We don't control the Ethereum network, we interact with it. We're working on a custom Layer2 solution to help reduce these fees. Learn more about transaction fees here: https://community.metamask.io/t/what-is-gas-why-do-transactions-take-so-long/3172
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Ameen A.
Apr 20, 2022
The worst wallet ever
The worst wallet ever, Don't use . Low security, worst clients support. I've been hacked and someone is stealing my tokens. 3 tike I contacted them to solve the issue and 3 time no one even follow up!!!! I will file a case on them .
Response from MetaMaskJun 10, 2022
Have a ticket numebr? Support response time was under 1 min average for the month of April. Our support is only available through our site: https://support.metamask.io/ - Either the Community or "start a conversation" buttons will put you in touch with our staff. (Start a conversation starts as a bot, but will pass you to a person after you answer its questions)
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Paul F.
Apr 12, 2022
MetaMask is a joke there support is non…
MetaMask is a joke there support is non existent and once you have a drama you are on your own run a mile don’t go near there twitter page more scammers on there than in the US government and that’s saying something STAY AWAY GOT HACKED HAD TO WEAR IT GOT NO HELP FROM ANYONE
Response from MetaMaskJun 10, 2022
Support response time was under 1 min average for the month of April. Im guessing you got connected with a scammer. Our support is only available through our site: https://support.metamask.io/ - Either the Community or "start a conversation" buttons will put you in touch with our staff. (Start a conversation starts as a bot, but will pass you to a person after you answer its questions)
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