MetaMaskReviews of metamask.io

Response from MetaMaskAug 5, 2022

While revoking approvals is a useful tool, it shouldn't be thought of as a method to prevent compromise. By the time a person has the time to catch malicious authorizations, they've often already done the damage. We are adding this feature to the mobile app in a future release. In the interim, there are tools available to do so on most major chains. (https://metamask.zendesk.com/hc/en-us/articles/4446106184731-How-to-revoke-smart-contract-allowances-token-approvals) Stop by the community forums if you need help. https://forum.MetaMask.io

Response from MetaMaskAug 5, 2022

Me encantaría ver los detalles de su conversación con nuestro equipo de soporte. Si no lo estamos haciendo bien, quiero arreglarlo. ¿Tienes un número de billete?

Response from MetaMaskAug 4, 2022

We try to prevent scammers from harming our users, but we can't prevent everything users may choose to do with their wallet. Self Custody is a lot like a physical wallet, you're responsible for keeping it safe, because youre the only person in control of it. Blockchain transactions can't be reversed, but we can help you understand how the attack occured, to try and help prevent it from happening in the future. We may also have additional details that can help build a case with law enforcement. Reach out to our helpdesk: https://Support.MetaMask.io - then click the "start a conversation" button. The bot will ask a few questions, then connect you.

Response from MetaMaskAug 6, 2022

We proberen te voorkomen dat oplichters onze gebruikers schade berokkenen, maar we kunnen niet alles voorkomen wat gebruikers kunnen doen met hun portemonnee. Net als bij een fysieke portemonnee, kunnen we niet voorkomen dat u deze op straat achterlaat. We kunnen alleen maar onderwijzen waarom dat een slecht idee is. Neem contact op met ons ondersteuningsteam, we hebben mogelijk aanvullende details om te helpen bij het opbouwen van een zaak met wetshandhavingsinstanties. https://support.metamask.io - Klik op de blauwe knop "start een gesprek". De bot zal een paar vragen stellen en je vervolgens verbinden.

Response from MetaMaskAug 6, 2022

Those types of notifications are features of a custodial system. MetaMask is a non-custodial, which means you are the only one in control of your accounts. We cant prevent or reverse transactions. It's not even possible to tell which accounts on a blockchain were created with MetaMask. We try to prevent scammers from harming our users, but we cant prevent everything that users can do with their wallet. Reach out to our support: https://support.metamask.io

Response from MetaMaskAug 6, 2022

We can't remove transactions details from your device. You dont see that txn in your history because it didnt originate from that device. You can check your wallet address on a block explorer to see every transaction on it (https://bscscan.com/ for Binance smart chain) Also worth checking your token approvals - https://bscscan.com/tokenapprovalchecker - Malicious dapps that are set up to take your assets through malicious token approvals have been getting more common. Reach out to our helpdesk, we may have additional details to help build a case with law enforcement. https://support.metamask.io - Click the blue "start a conversation" button. The bot will ask a few questions, then get you connected