MetaMaskReviews of metamask.io

My money is gone. No support.

My funds disappeared. They cannot be returned. The Apple store should be aware this is a scam. Help desk support is unempathetic. MetaMask should be regulated out of the industry for horrific app security standards.

Scammed by interacting with a scam website! Lost all my ETH tokens just because I connect my wallet to that website, no transaction made! Awful security! I don not recommend! Stay away! Costumer support can't do anything is us-less!

Garbage on mobile phone and if your new to crypto and don't understand it

The reason your account is being automatically drained is because the seed phrase or private key for the account was exposed and someone set up a sweeper script for the account. Due to the decentralized nature of the blockchain, all transactions are final. MetaMask is not able to reverse or refund any transaction that has already taken place.

Son unos ladrones. Tenia depositada una cantidad importante de tokens, con los que no quería especular de forma inmediata y pretendía dejarlos allí un tiempo. Sin haber entrado para nada, ni facilitado la clave ni virus en el ordenador ni nada, de pronto desaparecen y se transfieren a una cuenta de pancake que no es mia pues no tengo nada allí. Denunciado a la policía porque ha sabido que ha pasado por las mismas fechas a bastante más gente. NO CONFIES EN ESTA WALLET tu dinero no está seguro.

I received an email with this business address saying my MetaMask account hasn't been verified. I don't even use crypto. This is almost certainly a scam. Please be careful out there.

Untrustworthy and unhelpful - I had all my money stolen (thousands) and all this shower did was try to blame me and apple … so I got apple to take a look and they confirmed that at no point had my equipment had malware on it, and at no point had my iCloud been hacked. I know I never gave my seed phrase to anyone and it was written on paper and put In a safe that only I know how to get into. Ive never connected the wallet to any Dpps.. In fact the only thing I’ve ever done is to fill this wallet up so that metamasks shoddy security can let someone steal it and they can try to blame me and my devices. And ignore me when I ask them to show me evidence of how this theft occurred. This is the worst kind of company they don’t care and take no responsibility for keeping your money safe. I’ve used Coinbase for ages and never had issues and only started using these because they looked cheaper … but they are cheap for a reason .. they are useless cowards who care about no one but their profits. Just take a look at their terms of service … if they get hacked and your money goes .. your fault in fact whatever happens … your fault not theirs .. Charlatans of the highest order . DO NOT DEAL WITH THEM Your reply below is a useless as you are - the ticket 923784 I opened with your support and all they did was send canned response mails. And if you had read my review properly you would see that I’ve NEVER connected this wallet to anything - so you are drunk at the wheel with other peoples money. SHAMEFUL ! Your company is ridiculous. You say “we’ve emailed you” and yet no email … so I checked with my email provider (Google) and your email domain is on a general black list so your emails are being treated as spam at ISP level so I couldn’t put on a white list if I wanted. Put whatever update you have in the ticket , but honestly if all you are going to do is repeat the “ we have partners who will charge you 2grand to investigate where you money went don’t bother .. just admit to the world you are untrustworthy and unhelpful. As expected - 2days and no response - and you keep overtyping your reply so people at home can’t see how poor the replies are - RUBBISH. And there we have it folks — a whole week goes by and no one from this organisation ( and I use that word quite wrongly as it suggests they are in some way organised - unless of course it’s a side slur on organised crime where even those criminals are honest about how untrustworthy they are ) .. has even bothers to respond in the ticket I raised. Ipso facto - UNTRUSTWORTHY and UNHELPFUL. This time I’ll include what you wrote so people can see what your organisation looks like when you revert to type … UNTRUSTWORTHY and UNHELPFUL… Reply from MetaMask Updated 14 hours ago We use Google's corporate email service. (not Gmail, any @gmail address claiming to be us, is a scam) Are you claiming Gmail is blocking their corporate Google email clients? We're sorry that you were scammed. We spend massive amounts of resources combating scammers, but we can't control what users choose to do with their wallets. Our software is openSource and routinely reviewed. (Think you've found an exploit? Get paid for reporting it: Our security adulting service (called Diligence) is a recognized industry leader. In short this this is not our fault ( it’s not me it’s you ) - and yet not one person from the organisation has managed to demonstrate how this occurred on a wallet that was connected to nothing , the seed phrase only written in paper and locked in a safe to which only I knew how to access. And the most basic ask ..update your ticket with anything you want to email me since UK ISPs think you are a scammer too as your domains trust rating for email is so low. You still have not fulfilled. If you truly believe I did this to my self ( whilst I was sleeping - and my home network data snip shows no packets in or out during this time window ) Show me how this was my fault or accept that your security is worthless and you are UNTRUSTWORTHY and UNHELPFUL