MetaMaskReviews of metamask.io

Incompréhensible....chargé en extension d'abord sur Chrome, un jour mes tokens avaient disparus....j'ai rouvert le Metamask sur Brave...et retrouvé mes tokens....quand j'ouvre Chrome et Brave et Metamask sur les 2 en même temps j'ai la même adresse publique mais pas les même montants sur les 2.....il y a même un jour où celui de Chrome m'affichait 10 fois plus de tokens que j'en avais mis....mais impossible de les transférer...;) dommage...bref je cherche un autre wallet.

I had to restore my MetaMask wallet and when I logged back into my account. I saw that my wallet address was the same and my Ethereum coins were in the wallet but the other asset that I swapped into was not showing in my wallet and all the history was gone. I do see the transaction of the swap on Etherscan but it does me no good if MetaMask support will not respond to my support ticket. It's been 10 days so they have plenty of time to respond to me. My recommendation is that NO ONE SHOULD USE MetaMask since their internal company policies or practices show that they really don't care about the individuals using their service. I would have given them 0 stars if that was possible because one stare shows some effort on there end. MetaMask has put no effort into helping resolve the issue. It took a bad review of one start to get an email with instructions with how to proceed. after 10 days I got a response. I will now give customer support two stars. a simple email response should be less then 24 hours.

I am awaiting MM response to my query. They are now indicating there is no e mail support for ticketed queries. I am hopin g that follow ups via their ticketted system will be fruitful... The following is my e mail to them today, 4/June/21 "You indicated that it might take up to 7 days to de with my ticket. (MetaMask e mail Friday 29 th May , confirms “We have received your support request (#193186).” I am following up via the support forum as MM speared to have stopped responding to e mails ? I had hoped that a helpful response might have been provided by today , 7 days .... I confirm that the problem persists in the same way as reported, despite several attempts at resolving it . Would appreciate your input soonest, as not only am I unable to view my assets , but I am also not able to carry out any transactions ( purchases ) on meta Mask. Therefore , in limbo. Thank you. i will update on my experience shortly. Meanwhile a 2 star rating , hope to upgrade depending on MM response.☺️ As of 11thjune Still waiting. mm do not imo monitor reviews on their product….

The problem is that the withdrawal takes forever. I still haven’t received my ether back and it’s taking more than a day. Other exchanges do not have this issue.

Works for some transactions, swaps, etc. Still unreliable Customer Support cost me around 700 US Dollars. (I ask some help they never answer properly and i ended up losing several assets forever) The answer was easy, im technician so i get the answer later even with my limit knowledge on some Crypto. Even was to late, someone take and stole my assets. Customer Service was the worst.

"Hallo , ich habe mir das Firefox Addon von Metamask geladen und ich muss "immer" den Seed neu eingeben nachdem ich den Rechner runtergefahren habe und später -oder am nächsten Tag den REchner neu starte. Dann denkt Metamask das es noch kein Account gibt und möchte immer ein neuen erstellen , wenn ich nicht den Seed eingebe." habe das jetzt von YT aus einem Tutorial kopiert, ist bei mir genau das selbe. Und das schlimme: MetaMask generiert auch jedes mal eine neue Adresse. Was fürn Schiet Durcheinander.