MetaMaskReviews of metamask.io

Response from MetaMaskOct 26, 2023

Comuníquese con nuestro servicio de asistencia técnica: https://support.MetaMask.io y haga clic en el botón azul "Iniciar una conversación". El bot le hará algunas preguntas para ayudarle a dirigirse al equipo de soporte correcto.

Response from MetaMaskOct 26, 2023

We take action against fraud and scammers; but we aren't a legal agency, we're software developers. Reversing a transaction is not against our rules/policies, its simply not a feature of the technology. *No one* can reverse or block a blockchain transaction. We try to prevent scammers from harming our users, but we can't stop everything users may choose to do with their wallets. Reach out to our helpdesk: https://support.MetaMask.io and click the blue 'Start a Conversation' button. The bot will ask a few questions to help get you routed to the correct team in support.

Response from MetaMaskOct 26, 2023

Las tarifas de transacción están determinadas por la demanda de la red. MetaMask no los establece ni los recopila. Acabamos de lanzar Linea, una solución Layer2 personalizada para ayudar a reducir estas tarifas. Obtenga más información sobre las tarifas de transacción aquí: https://support.metamask.io/hc/en-us/articles/4404600179227-User-Guide-Gas

Response from MetaMaskOct 26, 2023

We have to act in accordance with the laws of the jurisdictions we operate within. This includes blocking some services to sanctioned countries. https://support.metamask.io/hc/en-us/articles/4783916052251 By their inherent nature, blockchains are virtually impossible to censor. You can change your RPC and IPFS settings (here's a guide on how to: https://ethereum.org/en/developers/docs/nodes-and-clients/run-a-node/) Our analytics are anonymous. IP addresses are only used for the purpose of completing txns using our default endpoint provider (called Infura, we also run it. But we're working on a decentralized alternative: https://www.infura.io/resources/network/decentralized-infrastructure-network-early-access-program) Here's our privacy and data retention policy: https://consensys.io/privacy-policy Here's a more specific statement about some of the misinformation around that update last year: https://consensys.io/blog/privacy-policy-update If you have any questions or concerns, feel free to reach out and chat with the team. We love transparency, and are happy to answer questions, help clarify our policies, etc: https://community.MetaMask.io/ or our Discord (https://discord.gg/Consensys)

Response from MetaMaskOct 26, 2023

Few things to note: we dont collect gas fees (they pay the validators that run/maintain the network. Validators are public participants: https://support.metamask.io/hc/en-us/articles/4404600179227-User-Guide-Gas) We never have access to users accounts. We are constantly working to prevent scammers from harming our users, but we can't stop everything users may choose to do with their wallets. That's one of the pitfalls of self custody. Much like a physical wallet, i cant prevent someone from leaving it open in the middle of the street, only educate why thats probably a bad idea. Our HQ is in the US. (though we do have global presence and talent around the globe) Our security arm (called Diligence) have been utilized by many of the biggest names in finance and web3 to ensure their web3 protocols are secure. (you can see many of the audits by Googling "Consensys Diligence audit." Many of the biggest names in web3, rely on our security expertise) Reach out to our helpdesk: https://support.MetaMask.io and click the blue 'Start a Conversation' button. The bot will ask a few questions to help get you routed to the correct team in support.

Response from MetaMaskOct 26, 2023

We have to act in accordance with the laws of the jurisdictions we operate within. This includes blocking some services to sanctioned countries. https://support.metamask.io/hc/en-us/articles/4783916052251 This applies to services like our default endpoint provider (called Infura. We're building a decentralized alternative: https://www.infura.io/resources/network/decentralized-infrastructure-network-early-access-program) Here's our privacy and data retention policy: https://consensys.io/privacy-policy Here's a more specific statement about some of the misinformation around that update last year: https://consensys.io/blog/privacy-policy-update If you have any questions or concerns, feel free to reach out and chat with the team. We love transparency, and are happy to answer questions, help clarify our policies, etc: https://community.MetaMask.io/ or our Discord (https://discord.gg/Consensys)

Response from MetaMaskOct 26, 2023

Désolé pour le retard. Je ne suis pas familier avec Vetri. Par défaut, MetaMask prend en charge les chaînes compatibles EVM (Ethereum, BSC, polygone, etc.). Il est possible que votre phrase de récupération utilise un algorithme différent de celui d'EVM. Contactez notre service d'assistance afin que nous puissions y jeter un œil avec vous : https://support.MetaMask.io et cliquez sur le bouton bleu « Démarrer une conversation ». Le bot vous posera quelques questions pour vous aider à vous diriger vers la bonne équipe d'assistance.