Madison H.
a large commission for withdrawal
a large commission for withdrawal

A crypto wallet & gateway to blockchain apps.Start exploring blockchain applications in seconds. Trusted by over 30 million users worldwide. Buy, store, send, and swap tokens.Available as a browser extension and as a mobile app; MetaMask equips you with a key vault, secure login, token wallet, and token exchange—everything you need to manage your digital assets.
MetaMask (metamask.io) has 627 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 528 reviews with 1 star · Clear filters
Madison H.
a large commission for withdrawal
jacopo S.
1 hour waiting for customer service then had to go on with my life. No one will ever give me back this hour and I didn’t even solve the issue. The waiting time was always mentioned to be under 10 minutes. To have the intellectual honesty to explain to your customers that you are understaffed is more respectful than making them waste their time. I understand that in the nerd nation the values are different but there must still be a degree of decency. I am sincerely embarrassed that I have money with your organization.
Dav D.
A ÉVITER !! METAMASK = VOLEURS !!! Metamask m'a volé 462€ de token REAL TOKEN (soit 264 token) le 15 novembre 24. Un travail acharné réduit à néant part ces voleurs!!!! Ils ont fait disparaitre mes crypto de la plateforme alors que la crypto en question est en pleine expension. Je vous dénonce : VOLEURS !!!
Peter T.
Do not use!!! My account with 500$ funds was emptied and I only found out almost a year later when I checked my wallet. There is no 2 factor authentication and no email or mobile notifications about transactions and help desk will just bullshit you that your secure code was not secure enough.
eric H.
lewallet le plus pourrit qui existe ! serizux a evite
scamwatcher
Both accounts were emptied within days of each other, never given seed out to a soul and had it since 2022. Now I have nothing left. Luckily it was only about £200 worth total. NEVER using again
Response from MetaMaskNov 13, 2024
MetaMask is routinely audited for security. (reports can be viewed here: https://metamask.io/security) We work tirelessly to help prevent our users from being scammed, but we can't control what users choose to do with their wallet. Reach out to our helpdesk: https://support.MetaMask.io and click the 'Start a Conversation' button. The bot will ask a few questions then get you connected.
Marcos P.
Um absurdo ou me reservo por enquanto a dar o adjetivo correto. Para fazer um unstacking, precisei fazer 2 depósitos para cobrir as taxas supresas e depois disso ainda, única forma e esperar 11 dias para unstacking. Qual melhor adjetivo para essa palhaçada e enrolação?? Agora tenho que rezar para ter meu dinheiro de volta???
Response from MetaMaskNov 13, 2024
Parece que pode ser uma farsa. Nunca pediremos que você deposite fundos em sua conta. Entre em contato com nosso helpdesk. Celular: Configurações (ícone de engrenagem) > Obter suporte Extensão: menu de 3 pontos > Suporte Web: https://support.MetaMask.io > botão 'Iniciar uma conversa'. O bot fará algumas perguntas e conectará você.
draco
Terrible bridge and swap experience They don't fill anything properly. They are unable to convert a stable coin into POL (a coin with tons of liquidity) and giving a lot of BS reasons. Absolutely horrible to have money here. I will only trade on cexs from now. No wonder crypto adoption doesn't grow, with such a bad service it would be a wonder if the mass people adopted this nonsense
Response from MetaMaskNov 13, 2024
Sorry to hear we didn't meet your needs. We're working to expand swap routes to allow more options for users to swap directly in the wallet, but there are also Decentralized exchanges that may suit your needs better. We aim to build the best options, but also recognize we can't be the best in every scenario. If you need help: https://support.MetaMask.io and click the 'Start a Conversation' button. The bot will ask a few questions.