MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask reviews

Showing 528 reviews with 1 star · Clear filters

Jean A.
Dec 31, 2024
Je ne suis peut être pas doué (!?) mais…
Je ne suis peut être pas doué (!?) mais je n'arrive plus à ouvrir metamask . j'atteri toujours sur des sites qui n'ont rien a voir et , bien sûr, il faut s'abonner ... Je considère donc que c'est une arnaque . Heureusement j'avais très peu d'argent la dessus !
Response from MetaMaskJan 9, 2025
Attends, abonne-toi ? On dirait qu'il s'agit peut-être d'une arnaque. Nous ne demandons aucune information personnelle (nom, e-mail, etc.). Veuillez contacter notre service d'assistance afin que nous puissions y jeter un œil : https://support.MetaMask.io > bouton « Démarrer une conversation ». Le bot vous posera quelques questions puis vous mettra en contact.
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Mirza umer O.
Dec 28, 2024
Im safe
I literally just going to put 1000$ in my metamask account that i just created, thank god that i read reviews from there!
Response from MetaMaskJan 9, 2025
For what its worth, we get hundreds of reviews each week on Android and iOS. (where we have 4.5/4.7 stars on avg) We're one of the oldest and most trusted names in web3 for a number of reasons. Regardless, whichever wallet you choose, please familiarize yourself with what some of the crypto scams look like (Some excellent articles here - https://support.metamask.io/stay-safe/protect-yourself/) Stay safe, and hodl on friend. If you need help: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions.
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chantoun
Dec 27, 2024
J'ai perdu 1500 euros sur metamask lors…
J'ai perdu 1500 euros sur metamask lors d'un swap entre Ethereum et Move , les explications du service client sont confuses et fausses , ils ne sont jamais responsables à fuir ou vous allez perdre de l'argent.
Response from MetaMaskJan 9, 2025
Avez-vous un numéro de ticket que je peux consulter ? Nous prenons la qualité de notre support très au sérieux.
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Tym
Dec 23, 2024
Wanted to swap Monky tokens for another…
Wanted to swap Monky tokens for another ones but all of them disappeared from my wallet . Fortunately it was not much.
Response from MetaMaskJan 9, 2025
Reach out to our helpdesk: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions then get you connected.
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Parvaiz A.
Dec 23, 2024
TOTAL FRAUD
TOTAL FRAUD. Lost my password so lost my money. What the point of this fuckig security phrase if it's the only thing that gets you to loose your money. Trust me who ever you are , given enough time you will loose that stupid password
Response from MetaMaskJan 9, 2025
Your Secret Recovery Phrase (the 12 words) is like the combination to your crypto vault. If a token isn't automatically detected, you can manually add it with these steps: https://support.metamask.io/hc/en-us/articles/360015489031-How-to-display-tokens-in-MetaMask - If you need help: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions.
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T.H
Dec 22, 2024
this is a scam wallet
this is a scam wallet , after 2 weeks out of the blue transactions are made in my wallet without knowing, all my coins gone
Response from MetaMaskJan 9, 2025
We never have access to users accounts. We can't control what users choose to do with their wallet. Reach out to our helpdesk: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions then get you connected.
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Mr Ricky Stephen C.
Dec 21, 2024
Completely untrustworthy business stole…
Completely untrustworthy business stole 200 pounds worth of crypto currencies and absolutely unhelpful in trying to recover the funds even after I proved receipts and addresses and 12 word phrase don't waste your time using this service you will get robbed
Response from MetaMaskJan 9, 2025
We work tirelessly to help prevent our users from being scammed, but we can't control what users choose to do with their wallet. https://support.metamask.io/stay-safe/protect-yourself/
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Menno B.
Dec 17, 2024
Geld kwijt na 1e storting
Ik heb een account aangemaakt, meteen 15 euro ETH gekocht omdat ik $dawgz wou halen. Ik krijg bevestiging dat het gelukt is op mijn mailbox, maar zie geen geld komen in mijn wallet… dit zijn criminelen! Sta vervolgens al 2 uur + in de wachtrij voor klantenservice en niemand die mij helpt. VERTROUW ZE NIET EN DOWNLOAD DEZE APP NIET! BITVAVO en Coinbase zijn de 2 beste met ratings en zijn goudeerlijk.
Response from MetaMaskJan 9, 2025
Ondersteuningsteams hadden een hogere vraag dan normaal, dus onze reactietijden waren langzamer dan normaal. (Meestal duurt het maar een paar minuten om de ondersteuning te bereiken) Als je vast komt te zitten in de wachtrij, kun je ook naar de Community-pagina (https://community.metamask.io) of onze Discord (https://discord.gg/consensys) gaan. Plaats alsjeblieft geen persoonlijke gegevens, zoals een wallet-adres of txn-hash.
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