Metals Mint Reviews | Read Customer Reviews of metalsmint.com

Metals Mint Reviews | Read Customer Reviews of metalsmint.com

Metals Mint reviews

Showing 3 reviews with 3 stars · Clear filters

Jarrett
Jan 20, 2025
Know what your buying
I thought they were selling me Florida goldbacks. Not the end of the world but i would like to purchase Florida goldbacks from Florida when you guys get them. Thanks
Response from Metals MintJan 22, 2025
Hi Jarrett, Thank you for reaching out and sharing your feedback. I’ve thoroughly searched our email, website, and order forms for your request regarding the purchase of FL Goldbacks but couldn’t find any records associated with your name or email address. To ensure we address your needs promptly, please contact us directly at 855-360-4653 or email [email protected]. We’re here to assist and make sure you’re taken care of. Thank you for choosing Metals Mint. Best regards, The Metals Mint Team
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Randall W.
Nov 4, 2024
Their communication with customers is…
Their communication with customers is non-existent. Creates problems when dealing with such a tangible but yet intangible product. Makes one feel like you're being deceived. Did not like their process of purchasing gold and silver, however it was my first time in dealing with anybody in purchasing gold and silver. Will deal with someone else next time to see how they work. Have been in sales for my entire 37-year career and don't like the way it was handled. Again the communication was lacking terribly.
Response from Metals MintNov 6, 2024
Hello Randall, Thank you for your feedback. We apologize if our communication didn’t meet your expectations, as we strive to ensure every client feels informed and confident throughout their purchasing experience with us. Precious metals transactions can feel complex, especially for first-time buyers, and we’re committed to making the process as transparent as possible. We would appreciate the chance to discuss your experience directly and address any remaining concerns. Please feel free to reach out to us at (855) 360-4653 or [email protected]. Your feedback is invaluable to us, and we hope to regain your trust. Sincerely, The Metals Mint Team
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Ken
Jul 5, 2024
They screwed up my email address
They screwed up my email address, even though I gave it to them correctly at least 3 times.
Response from Metals MintJul 8, 2024
Ken, We apologize for the inconvenience caused by the error with your email address. Your satisfaction is important to us, and we want to ensure that your experience with Metals Mint meets your expectations. Thank you for bringing this to our attention.
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