metalbound.comReviews of metalbound.com

Buying process was great. Shipping process was a disaster to Canada. I paid the shipping as per the quote provided by Metalbound. Bed was stuck in customs for a month because no customs was set up by shipper(metalbound) and Corey was impossible to get ahold of. After an unexpected $1200 customs bill the bed finally showed up. As a welding inspector I was disappointed in the quality of the welds used on this bed. One stringer bead used shows evident lack of fusion and welds were not cleaned up properly prior to coating causing sharp edges which are never ideal on a BDSM bed. Got bed put together and it’s out of square and no bed slats supplied so another cost to the buyer. Wish I had saved my money and not bought this bed slats

Let me start with the fact that they promised 12 week delivery and I got it delivered about 28 weeks later. Then continue with the fact that the delivery company delivered the bed broken. I contacted the owner and his solution was to wash his hands off the issue. Asked me to send the broken piece back and WAIT who knows how more long to get it repaired (instead of simply sending a new piece) or I could send the whole bed back for a refund. Of course, I'd be paying for everything and lose about $1000 and be left without a bedframe. The delivery company hasn't paid for the damages. The bed was sent with an insurance that only covers $2500. Not even the entire value of the bedframe. So basically, I am stuck with a broken bed and unpaid for damages. Awful company, awful service, won't be buying from them ever again.