Mercury CardReviews of mercurycards.com

I would give this 0 Stars if I could! Horrid company. I started getting all of a sudden text and email saying I had a bill due Aug 2 and I had not used the card. Evidently Mercury changed their no annual fee to $49 annual fee. I never received any notification through the mail and I have informed delivery through the post office to see my mail every day it comes in a picture. Had I gotten a notification that they were going to charge me a $49 fee after having ZERO annual fee, I would have closed the card immediately. I called Mercury talked to the first customer service person who treated me very rudely. Would not tell me the address that it was sent to wanted me to tell them , which they could have lied about, and then hung up on me when I closed the account. I called back stressed and got a really nice gentleman who said he could waive all the fees for me and and I'm hoping that is true. I would never ever recommend anybody have one of these cards. I would never pay $49 a year for an annual fee for high interest card. I have Bank of America, Discover and others with no annual fee. I only took this card because they offered me $100 credit on Amazon. This is one of the most horrible experiences I've ever had with a credit card company. And if I get any text or email saying my account is late..I will be calling the bank that issued this card, First Bank & Trust (Brookings SD) on it. I feel on Mercury has done scam practices. I never even received a statement in the mail saying I owe this fee let alone they were changing policy! But they were VERY good at sending me an email and a text to let me know I owed it. I Have worked very hard to keep my credit decent. This terried me because it could have just tore out everything I've worked years on. BEWARE MERCURY CARD! Thank you to the second customer service gentleman who understood and was kind to me and hopefully fixed it. The first customer service person should be fired.

Same story as the other reviews. After having this card for several years, without an annual fee, they snuck in a $49 annual fee. When I called in to say that there was a mistake, I was told I'd been notified by email of the new fee. I wasn't. I would never agree to an annual fee. CS refused to wave the fee. I immediately closed the account and paid the fee so my credit score wouldn't take the hit. Hope a class action comes out of this. These people are scum.

This company is nothing but scum if you make more then one payment on your account they put a hold on it so you can't use it again there nothing but scammers people stay away from this company

RED FLAG SCAM WARNING Mercury Card Issued by First Bank & Trust in South Dakota, (MERCURY CARDS) will lure you into getting one of their Cards with Fake Promotions. They will then begin to systematically increase your Interest Rate(APR) and slap annual fees on your card even if you signed up with none. As much as 3 1/2% increase in your annual APR per year even if you pay on time and are never late and anywhere from $49 to $99 dollar per year annual fees, even if you were promised no annual fee when applying.

Had this card since it was Barclays 10 years ago. Never use it but kept it for whatever reason. Received a 49$ Annual Membership fee? Nope, not paying, cancelling this fraud card.

This card service is the worst of the worst when it comes to customer service. The customer service representatives just tell you what they want you to hear. Then nothing is accomplished. I give this company a 0 rating. Horrible customer service.

Had my Mercury card for years always paid on time never late got a notice they are increasing my interest rate and charging a 49.00 annual fee more corporate American greed

People do not get pull into they bullshit card is. Garbage. I just lost about 5 k of customers becuase they thought I was fraud ing them stay on phone 5 timez.. for what bulllshit twll u do not get this card