Mercury CardReviews of mercurycards.com

Customer service and freindly agents. Always willing to help with my questions. Also the points are nice.

I had a company put a subsciption for auto order withiut my knowledge. When i contacted the company they told me too bad. When i contacted Mercury while the transaction was still pending they could nothelp me. If you catch a problem while pending Ibelieve you all shiuld be able to stopa fraudulant transaction before it is paid. The CSR was polite and professional, just not able to assist with the issue as i thought they ahould be able too. I feel there should have been an escalation or canceled payment as it was a pending transaction.

Ok. Got through it.

Very friendly great doing business with. I would recommend highly .

Easy to get my information

Very informative

In general I was always happy with my mercury card. Recently though, I recieved information in the mail that due to my total debt amount, I would now have to pay an annual fee and my interest rate was to increase. This surprised me as my card was not maxed and I have never had a late payment. About two weeks after receiving that correspondence, the same card was given a credit line increase. This is so perplexing as I must have been seen as not as credit worthy to have my interest rate go up with an annual fee added, but you want me to spend more?! I feel like it's such a money grab move now. I always liked the card, but if I was able to pay off my balance I would close the card as I feel like Im being punished by the company and enticed to spend at the same time. It's a bad policy to do this to loyal card members. None of my other cards have raised my interest rate or added a fee.

The mercury card services is great the customer service department answers all my qs they are friendly and very supportive the only thing i wish if they gave regular in creases I've been with them for over 12 yrs