Mercury CardReviews of mercurycards.com

Easy to use love the mercury app i can make payments check balance great credit card

Never have a problem using my Mercury card

Appreciate everything very good very fast very punctual on fraudulent activity. This is a very good card to have to secure and mix. Things are secure.

Reliable card

So far I am pleased with mercury credit card. The payments are low also I had an issue with a business who charged my card for work they did not complete I gave mercury a call, told them about the situation and a few days later maybe a week later they issued me a refund to the card. Didn’t take long and the process was easy and not stressful, they resolved my issue in good timing, I didn’t have to harass them as a matter of fact when I sent the proof it was on and popping! Thank you Mercury 🙌🏾🌹

I have had this card since 2014, 12 years. Their system is outdated. Available credit can take weeks to update after they pull the money out of your bank. My most recent frustration was calling customer service to ask if I made a payment the day of my statement close would it be reflected on that statement. I was reassured it absolutely would if I made the payment on the app before 5pm. I made the payment at 3pm, it was not reflected on the statement. I called and was assured that the balance reported to the credit bureaus would be the updated balance after my payment, not the balance on the statement. That was also false. I called and asked if they could push an updated balance to the bureaus and apparently they can't, even though all of my other credit cards are happy to do so upon request. I am currently waiting on a phone call from a supervisor and will update this review accordingly. No supervisor was available at the time... I'm not even mad, I'm just really disappointed. I've never asked anything of them in 12 years and the first time I do, I'm lied to multiple times, and they made no effort to even pretend to care about customer service or customer satisfaction. In comparison to other credit card companies, it's shocking.

After I pay my balance and close and close account they still charge me 120.00 dollars. This is the worst card I ever had. Is not worth it.

Great service,great rate