customer
Very direct with sufficient depth while…
Very direct with sufficient depth while not taking too long.

Merchant Service University (MSU) is an online education and training platform created to help new and experienced sales professionals better understand the merchant services and payment processing industry.Founded by longtime merchant services entrepreneur and sales trainer Joe Wagner, MSU was built around a simple idea: people entering the payments industry deserve access to practical education before being expected to figure everything out on live merchants.The training breaks a complicated industry into straightforward, easy-to-understand lessons covering how credit card processing works, industry terminology, pricing and merchant statements, ISOs and ISVs, modern commerce systems, prospecting, appointment setting, merchant conversations, objections, closing, residual income, portfolio building, attrition, agent agreements, and more.MSU is designed for people who are brand new to merchant services as well as active agents who want to sharpen their skills, fill gaps in their knowledge, and become more confident when working with business owners.Our philosophy is that successful merchant services professionals should strive to become more than salespeople. They should understand the industry, ask better questions, recommend solutions that genuinely fit the merchant, communicate transparently, provide ongoing value, and build relationships that last.The ultimate goal is to help sales professionals understand how to build a real merchant portfolio and recurring residual income through education, consistency, strong partnerships, and long-term service to their merchants.Merchant Service University combines lessons developed from years of real-world merchant sales, recruiting, training, and portfolio-building experience into a structured learning environment that agents can work through at their own pace.Get educated. Learn the business. Build your skills. Then decide where you want to take it.Merchant Service University — Educate. Empower. Succeed.
Merchant Service University (merchantserviceuniversity.com) has 18 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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18 approved reviews, newest moderated first
customer
Very direct with sufficient depth while not taking too long.
Brett W.
Outstanding opportunity and I greatly appreciate the access that's been made available. It's definitely made me feel more confident to successfully present this to Companies. Thanks
Jamar R.
Merchant Service University is the best course hands down if you plan on being prepared for successful. The sales training goved the confidence was on needs when talking to businesses.Joe is passionate in every module. He's still very active in the merchant service world so he provides update relevant information whats working right now.He genuinely cares about other people success. And thats rare.. No one can go wrong by enrolling in this course if you plan on building a portfolios that will last for years to come.
Darius W.
The training was amazingly clear. It answered a lot of questions I’ve had in this industry. More than ever when I go back out, I will show up as a professional. Thank you!!!
Tony O.
This class was great! Definitely a BIG recommendation. The breakdown of the industry & real tactical sales training is not just theory. Joe is definitely a professional & has a wealth of real world knowledge & strategies to actually find & write deals. I found my deals! Thanks Joe!
Sal C.
MSU was an incredibly valuable resource, even for someone like me who already had experience and familiarity with the payment processing industry. The course does a great job of breaking down the fundamentals in a clear and easy-to-understand way without overwhelming you with unnecessary information. What I found especially valuable was that the training goes beyond just understanding payment processing. The modules covering sales strategies, overcoming objections, time management, and how to approach potential clients provided practical information that can actually be applied in the field. Whether you're completely new to payment processing or already have some experience and want to sharpen your skills, there is a lot of value in this course. I would definitely recommend MSU to anyone looking to build a strong foundation and succeed in the payment processing industry.
Rudy C.
What Merchant Service University has done for me as a complete beginner with zero experience in the industry was a game changer. I went from zero earnings to earning residual in less than 60 days after understanding the basics and how to apply the training. Was able to speak with business owners and actually understand what they are referencing in our conversations. Joe has created a great system that has been able to help me from the start. I would recommend it to anyone. That is not familiar with the merchant service industry. It gives you a clear understanding, gives you a blueprint of what is needed to get started and, how to apply it? Once you have gone out on the streets and forget something you learned ,you can always revisit the training again and again! This system is super user friendly and simple to complete the course work whether you a person that has only a few hours in day or if you are have only 1 day a week. Really there is not any obstacles except to just get started and dive in on the training materials. With that being said remember the best is yet to come! Thanks Joe Wagner for you mentorship and wisdom!
Ivan V.
I’ve been in the merchant services industry for a while, and one thing I’ve learned is that there’s a lot of misinformation and unnecessary confusion out there. Merchant Service University does a great job of breaking everything down in a simple, straightforward way. I wish I had something like this when I first started. It gives beginners a solid foundation, helps you understand the industry faster, and can save you from having to figure everything out the hard way. I definitely recommend it to anyone getting started in merchant services.