MemoryStockReviews of memorystock.com

I wanted to purchase laptop memory upgrade 2x16GB. As per memorystock.com website description, it was CL15 memory. I talked to their customer support just before placing the order, to confirm that memory rating is really CL15. Their customer support confirmed it, and I placed the order with a special note "Please make sure it is CL15 memory". After several days, I received the memory, but there was no confirmation about CL15 in paperwork, or memory sticks! I immediately contacted their support (BIPIN) and he assured me that their shipping department made sure it is CL15. I didn't buy that, and I asked for actual confirmation. BIPIN gave me direction to install it, and then verify it with a tool called CPUID CPU-Z. I paid for installation of my memory. I was shocked when I saw that CL is 20 - so more than 30% slower memory. I contacted their support again and at this point they apologized and told me that they do not have CL15 memory. Khalid and Sam G from customer support made every effort to compensate me in fair manner. I was satisfied with the final resolution.