Tom
Really poor customer service
Got the shipment and realized that I ordered the wrong drives. Attempted to get an RMA. Their RMA page doesn't work. Called the sales desk and explained the situation. The guy followed up with an e-mail quote for another drive ... also the wrong one. I let the salesperson know exactly what drives I wanted and that it would be an RMA. He stopped answering my e-mails. Sent and resent an e-mail to their RMA address. Also no response. They have good prices on some things, but their customer support is non-existent.