F L.
Absolutely ridiculous to get a response…
Absolutely ridiculous to get a response from. After 2 very lengthy unanswered emails I got a 2 line reply, only for them to half heartedly answer with typos. I answered their questions in a lot of detail and 3 weeks later I am still waiting for a response. I would hate to sell my property via their Knutsford branch because they obviously can’t be bothered replying to potential buyers enquiring about their properties.
Response from Meller BragginsAug 11, 2026
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and completely understand your frustration, particularly given the length of time you’ve been waiting for a response. This is certainly not the level of communication or service we aim to provide, and we apologise that your enquiries were not handled with the care and promptness they deserved. We would really appreciate the opportunity to look into what happened and ensure your enquiry is dealt with properly. Please contact our Knutsford branch directly with your details, and we will make sure this is followed up as a priority. Thank you again for bringing this to our attention, and please accept our sincere apologies for the inconvenience and disappointment caused.