IMPROVIZE
100% Recommend
100% Recommend Like most, I was optimistic about ordering through Facebook as I’ve had my successes and failures. But the hoodie selection and designs were/are dope, so I went with it. Initially I was on the fence because I received 1 but not the other. I was extremely happy with the one I received but disappointed that I didn’t receive the other. Though through tracking it was not due to Melaninful. It was stuck in transit. Reached out to the shipping company and they basically said there wasn’t anything I could do but wait. So I took it as a loss. But again very happy with the 1st hoodie. Fast forward a few months later(I should have reached out to Melaninful but I didn’t) and I posted a picture with my hoodie on, on one of the product posts. One of the team members reached out to me appreciating how I put the hoodie and fit together. Very pleasant. Where it earned my 5 stars. While I had their attention I mentioned part of my order had been stuck in transit. They told me they’d look into it. They immediately found that it was stuck in transit and assured me I would receive a reship at no extra charge. I had even moved during this time and they had no problem sending it to my new address. Within a week or 2 I received the 2nd hoodie and like the 1st I’m very happy with it. If you’re trying to decide on ordering or not, I’m here to tell you to execute. Dope designs and solid product, and most important, very pleasant customer service. Very Much appreciated Melaninful!!! I will absolutely be ordering more. Bless