Mekesllser Reviews | Read Customer Reviews of mekesllser.com

Mekesllser Reviews | Read Customer Reviews of mekesllser.com

Mekesllser reviews

Showing 30 reviews with 1 star · Clear filters

P N F.
Dec 13, 2025
Shocking
Shocking, no up dates on delivery. Paid for VIP, taken over 2 weeks no idea where it is. Customer service shocking. Wouldn’t use this Micky mouse company ever again.
Response from MekesllserDec 29, 2025
Hi,We are truly sorry to hear about your shocking experience with our service—no delivery updates, the order taking over 2 weeks with no location information, and the poor customer service you received. This is not the level of service we strive to provide, and we understand how frustrating and disappointing this must be, especially after paying for VIP treatment. To fix this right away, please contact our After-Sales Support Team at:[email protected] Our team will prioritize your case, investigate the delay.Thanks for your understanding—we’ll get this resolved for you. Best regards,
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Cynthia J.
Nov 26, 2025
They take no responsibility for stolen package
They take no responsibility for their delivery company not ringing bell or knocking on door. Nor did they tell us when it will be delivered. So package got stolen and they say it is not their responsibility. And therefore we are out money and package. Even though I sent video proof. Do not order with them. Unless you are okay with losing money.
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Lauren P.
Nov 12, 2025
No confirmation email so I don’t even…
No confirmation email so I don’t even know if I will receive my order
Response from MekesllserNov 13, 2025
Dear customer, We are sorry for the bad shopping experience you had.Once you complete the payment, our system will definitely send a confirmation email to you automatically. If you do not receive it, there are the following reasons: 1.Your email address you filled in the order is wrong, so the system cannot send it successfully 2.The confirmation email has gone to the spam box 3.Your order has not been successfully paid Could you leave your order number or email address? We will check for you. Kind regards
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Trish F.
Nov 10, 2025
I put in the notes to have blond hair…
I put in the notes to have blond hair on the doll and.it came out with dark brown hair!!!!!!
Response from MekesllserNov 12, 2025
Dear customer, We are very sorry for the unpleasant shopping experience. To express our apologies, we will re-customize your doll. We have sent the new design to your email, but have not yet received your reply.We look forward to your reply. Apologies again. Sincerely
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Amy C.
Sep 19, 2025
Nobody will contact me regarding this…
Nobody will contact me regarding this order!!!
Response from MekesllserSep 23, 2025
Hi Amy, Sorry for giving you a bad shopping experience. Once you complete the payment, our system will definitely send a confirmation email to you automatically. If you have any questions about your order, please contact our after-sales customer service team via [email protected] Our after-sales customer service team will reply to every customer's email. If you don't receive our reply email, it may be that your email failed to send, or our reply went into your spam folder. Could you please tell us your order number? We can check it. Warmest regards
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Tj P.
Sep 2, 2025
I ordered and paid....proof is on my…
I ordered and paid....proof is on my bank statement. i just got an email saying the checkout wasn't completed. IT WAS !!!!! I am disputing the purchase altogether. probably never see the money ... THIEVES
Response from MekesllserSep 15, 2025
Hello Jeanine, We apologize for the inconvenience you experienced. Orders that show as unsuccessful payment typically require time for verification by the payment processor. Don't worry, your order was successfully approved on September 10th. Your package is being prepared and will be sent out as soon as possible. If you have any other questions, please feel free to contact our customer service team via [email protected]. Sincerely Mekesllser
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