Mark K.
Customer service is horrible
Customer service is horrible. You'll have better luck calling the White House expecting someone to answer. Rarely do I arrive home with everything I paid for.
Find low prices on all of your Grocery, Pharmacy, Gift Card, Electronics, Home, and Style essentials at Meijer.
Meijer (meijer.com) has 426 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 336 reviews with 1 star · Clear filters
Mark K.
Customer service is horrible. You'll have better luck calling the White House expecting someone to answer. Rarely do I arrive home with everything I paid for.
Kelly B.
8 people in line with 1 customer service person. I’ve been in line 15 minutes already and I was number 5. Still several people to go. But I see a couple of people just standing around watching the cashier lines. Why is no one helping customer service?
Boycott M.
I parked near the garden section being I have a disability (Multiple Sclerosis) and it was close to what I needed from the store. I had seen a person before me get checked out at the garden section and this employee said you have to go to the front of the store and check out. I am now in a great deal of pain and I am suffering from this event. Really unsure how this employee picks whom to check out and who not too. I didn't see any signs.... Maybe my skin color? I have no idea. I will forever boycott this store tho. May 27 2021 aprox 3 -4 pm.
Christa Z.
Ordered a gift for my mother in law to pick up. She went to pick up and she had to call me to get the "shopper name". It didnt register to the meijer people when she was there in the store. Total disaster. 3 days later I get call from the meijer " shopper" to reschedule pickup. I cant believe this is so complicated. This whole "shopper" thing just doesnt work. I should be able to buy something and a person should be able to pick up item with an order number. Going on 4 days and my mother in law cant connect with this meijer"shopper" to pick up item. Just plainly Sucks!!!! I cant even cancel order at this point. So now a gift for someone to pick up is a total embarrassment.
Alex B.
Meijer is absolutely horrible now. They are worse than Walmart which I would have never thought in a million years could ever happen. Make you get in line at the back of the store to stand in that line for the next hour and a half because they're so incompetent and inconsiderate they can only open 2 registers. I will drive an extra 4 miles to go to Walmart because there I expect them to be horrible. However since they're better than Meijer now that's where I will be spending my money.
Darlene
This is for the Pharmacy ONLY.....do not get your rx's here....
Chicks49
I placed a pick up order online and the system failed my order and I had to go inside and have all my items scanned. I was told that that had been happening to pick up orders all night. I feel like everytime I place a pick up order something always goes wrong. The system is just not what it should be which is sad because I feel like meijer has been doing this for maybe 6 months or so and that it should be better by now but it's not. I was offered online coupons for the pick up order which is why I tried this again. If there wasn't coupons I wouldn't have given them another chance. Once again the meijer pick up system has failed me. I didn't even receive the coupon off my order cause it was checked out inside. Maybe I should try another store!
Vincent D.
Wife and I went to Knapps corner store. They were doing covid-19 vaccinations this was so poorly setup that the entire do-it-yourself section was blocked off to all but foot traffic. We had a lot to get and would of had to make multiple trips back to our cart. We decided to leave our cart and do our shopping at a different place of business. I do realize that loosing several hundred dollars is a drop in the bucket but do it enough and it adds up.