kathy G.
Never received item
Never received item. Company kept sending receipts showing delivery. When one looked at the tracking information, the shipping address didn't match. Item was delivered to AZ; I reside on FL. The names, street and state totally different. Merchant and I went back-and-forth for 2 weeks. I had to go to USPS and get confirmation that the 2 addresses were different--totally different states! If they cannot read, then maybe should be in a different job. Megamartify's response 7/3. Order placed 5/31. As we checked, your order has been fully refunded. Please kindly check your account. Sorry for the inconvenience.We will certainly urge our relevant departments to constantly improve. Hope to provide you with better service. Thank you for your understanding. Yours sincerely, Customer Service Team
Response from MegamartifySep 14, 2026
Dear kathy gags, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team