Mega MC Rent a CarReviews of mega-mc.com

The gentleman at the front desk was so rude and unprofessional. This location is NOT at the airport. First, you have to call and wait for them to send a van. It took 40 min, since I landed, to get to the rental place. Then 1 hour and 20 min to get the car. They play the add insurance and toll game and there is NOTHING professional about this company. It was raining very hard and the entire time he left the windows open, so the front seats were soaked!! There is no inspection with them, to discuss existing scratches or car damage. 30 years of traveling for work , this rental car company Is hands down the worst. I asked for a print out of the contract because they added $350 for deposit… he said we don’t have a printer and nobody reads that.. please just sign… he also said we are closing so can you please sign now and go! This experience was more like a Saturday Night Live skit on horrible service. Truly amazing to me that this place is in business. The employees are young, immature, and grossly incompetent. I’d rather walk then rent from this company on my next visit to Charlotte. 0/10.

Your policy on insurance is ridiculous. I have traveled professionally for 40 years. I have always had full coverage on insurance with my carrier. Your routine of entering policy information to verify coverage is a scam. My carrier verified full coverage but you still required me to purchase your coverage.

Over charges for

When I reserve a standard size SUV and was given a Toyota Corolla Cross for the same rental fee, it doesn't call for a good review. The rental facility in Charlotte, NC is a shack off airport behind an auto body shop.

It has been 2 weeks and my $350.00 deposit has not been refunded. Every time I call on this matter, I receive a busy signal. Please refund my account immediately.

BEWARE!!!!! Mega MC car rental company is a SCAM! You think you are renting from Economy Car Rental but you are renting from Mega MC car rental. They are just using a big car company name ad reputation. You have to deal with this horrible company! You reserve a car and they don't have it! They give you a lower class car or whatever they have left on the lot that they can find the keys to. The agent, Daniel, is rude, inefficient (we were there for one hour) and LIES to you. We reserved a mid SUV (Santa Fe or Rogue or similar) and they tried to tell us that we reserved a mid size car until I showed them my reservation. They had an upgraded car on the lot but lied to us that the car was prepaid and they couldn't give it to us. When we returned our car the upgraded car was still there. No one rented it but they would not give it to us instead we had to take the smaller car (for 5 of us), a Toyota Camry. Also, he lied about needing an EZ pass tag for tolls. He told us, "there are many tolls everywhere" and it would cost us more money if we didn't rent his EZ pass tag. There was not one toll anywhere! We paid $21 for nothing and he refused to give us our money back after we called him out on his lie. We were there at 7:30PM and it was dark when we finally were given a car (8:30PM) and there was no light in the lot to look at the car for any damages. We had to use our cell phone lights to check it out and (good thing) we took pictures of the chips of paint and few scratches that we noted before we drove off. He also lied that he would send me the pictures of the car that he took. He told me that he would email me pictures and the notes that I asked him to write with the pictures listing the damages that we were getting the car with. I never got the email of the pictures and when I called the next day to tell another agent that I am still waiting for the pictures and the contract that I was asked to sign (without seeing it or receiving a copy in my hand) she said that they do not email pictures of the car to the customer and that is only for them to see. WHAT A SCAM! It's a good thing that we took our own pictures before we left the lot. The email of the contract had a link to click which did not work until she sent it as an attached PDF to my email. I have always rented cars and was always able to read the contract before I was asked to sign. Daniel asked us to sign for the car before we could read what we were signing and just told us "everything will be emailed to you". When we returned the car we took pictures and videos of the condition of the car (which was the same as when we received it) and a day later when I called AARP Travel Center to complain he tried to say that we returned the car with scratches on it and we would be receiving a bill from them for the scratches. They also took a $350 security deposit from us when we rented the car for any damages. DO NOT DEAL WITH THIS COMPANY!!! No one will help you if you have trouble with them. Economy Car Company will tell you to deal with the merchant. They are not cooperative and a horrible company to deal with!!!!! Stay Away!!! Rent from a reputable company at Charlotte Airport. They are two miles away from the airport and have a dinky little lot behind an auto body shop!! This should have been a red flag! Mega MC manager was supposed to call us back but we never heard from her. They don't care about the customer and try to scam you every which way! STAY AWAY!!!

Website needs to state that we need to bring our Vehicle Insurance Card & identify where AT the Charlotte Airport do we get on which Mega Shuttle. Rainy Night got us & bags soaked @ the Mega Dark, crowded Lot & no shelter & Rude Check In Agent. Still have not received my Mega reimbursement?

The customer need to be informed by email that if you don’t take the insurance that this company offer , one must downloaded the insurance information. I’ve rented cars for years and I never had to download insurance information. When I attempted to download my insurance information, it wasn’t coming up. I’m insured with AAA…. I was disappointed because the car reservation was for a certain time . I left the rental car establishment 1 1/2 later due to trying to download the insurance information . I inquired with the receptionist if the time for the rental car started when I received the keys. The lady told me that she couldn’t change the time in the computer. I was very disappointed with this company.