Stella H.
I wanted to love MeetGeek but it doesn't work for our company
We had a frustrating experience with MeetGeek. When setting up users, we accidentally ended up with six business subscriptions when we only needed four. There was no way to reduce the number, and we were forced to pay for the full month due to what appears to be a UI limitation. We also have a user who cannot log in after moving from a free plan to a business-hosted paid plan. A support ticket was submitted, but we’ve received no response. On top of that, the $15/month add-on for branded emails feels overpriced. While the base cost might be reasonable, the platform is difficult to standardise across a team, which creates operational friction. Overall, the biggest issue is poor customer service and lack of support when things go wrong.