Drew S.
I ordered a customized mother's day…
I ordered a customized mother's day mug for my wife. The actual mug bears almost no resemblance to the mug advertised on their site. I have tried reaching out to customer service at least three times with no response. I feel like i was scammed. Update: despite Meear’s response below, nobody from their company contacted me.
Response from MeearApr 25, 2026
Hi, We’re sorry to hear about your experience and truly understand your frustration. Our team typically responds within 12–24 hours after receiving a message. It’s possible that our reply may have been filtered into your Spam/Junk or Promotions folder, so we kindly ask you to check there as well. If there is any issue with your order, please rest assured that we are always willing to support you with a replacement or a refund, depending on the situation. Please reach out to us again via [email protected] so we can assist you promptly - we’re here to help. Meear Team




