MednetglobalReviews of mednetglobal.com

Shame on this organisation! Shame on you for putting first your profit at the price of people's health and well being. All i can say is that AVOID MEDNET AT ALL COSTS!!! I have a gold membership with them and they are denying all my medical treatments since i got diagnosed a short while after i issued my policy. MONEY HUNGRY INHUMAN CORPORATION. LOOKING FOR REJECTIONS TO MAXIMIZE PROFITS ON BEHALF OF PEOPLES HEALTH AND WELL BEING

Horrible! Be aware! After being in the Middle East for over 10 years, dealing with them as an insurance provider is the most horrible experience and one big joke! They say: claims from abroad will be reimbursed at 100% - they have been asking me for the most ridiculous things for over a month, not to reimburse me for just USD 50!

I use MedNet UAE. When using the insurance abroad, they are really dodgy. They denied a big chunk out of the payment, despite checking in advance that this was an approved hospital. They make arbitrary decisions - clearly don't want to pay. I wil NOT renew with such a dodgy insurance company again.

totally bad insurance. nver take this insurance in UAE. small value medicines also rejecting. coverage will show 1MILLION treatment and pharmacy 1 million. paracetamol also approving in number tablets. very very bad insurance always reject the something treatment or pharmacy really bad experience just for making money this company running in uae. never take mednet not recommendable forcovering the treatment. we need to pay again for medical treatment.

I rarely write reviews, but this experience needs to be shared. Over several weeks, I experienced repeated delays and cancellations of a medically necessary knee surgery due to administrative and approval issues involving MedNet. My surgery was cancelled twice at the last minute, both times after I had completed full pre-operative assessments. On a third occasion, the procedure again came within hours of being cancelled due to approval issues, before finally proceeding. There was consistent inconsistency in communication. At times I was told the procedure was approved, while the hospital had no confirmation in their system. In one instance, the approval had been submitted incorrectly, which caused further delays. At a later stage, additional queries around high-cost consumables (allografts) were raised very late in the process, despite these being a fundamental part of the planned procedure. This resulted in: - significant delays to treatment - repeated disruption to work and personal arrangements - unnecessary stress at an already difficult time - risk to my recovery due to postponed surgery To be clear, the clinical care from the hospital and surgeon was good. The issue was entirely administrative and related to the handling of approvals. Eventually the surgery did go ahead, but only after multiple escalations and last-minute uncertainty. This experience highlights serious issues in coordination, communication, and approval processing. For anyone undergoing time-sensitive medical treatment, this level of uncertainty is not acceptable.

My experience with Dubaicare Insurance and Mednet has been consistently terrible. Delayed approvals, unjustified claim rejections, and zero coordination between both parties make even basic processes exhausting. Customer support is ineffective—no clear answers, no accountability, and no urgency. You end up chasing them repeatedly with no resolution. For services related to health, this level of inefficiency is unacceptable. It feels like customers are left to deal with unnecessary stress due to poor management and lack of professionalism

Rubbish company! I have tried to submit my claim FIVE times and the site keeps rejecting, saying there is a '<' symbol in there somewhere. There is not. I cannot lodge a complaint on the site because it rejects my phone number, saying it is the wrong format. It is not - it is written exactly as the example given. All the call centre numbers given are 'not in use'. USELESS COMPANY!

Mednet in Oman is a terrible insurance. My global Cigna plan is managed by Mednet in Oman, I don’t know why? Before mednet is introduced, Cigna in Oman was working perfectly. But now my insurance is being cancelled by mednet, despite my Cigna global is just OK. Mednet is incapable in managing anything and os a terrible company full of people with inefficiencies, lack of capabilities. I could not get healthcare because of a glitch in their system in Oman, thus I flew to Turkey, since I have global Cigna that works anywhere in the world except the country I live in, Oman.