MednetglobalReviews of mednetglobal.com

Not even worth a review

lived in Dubai for 14 years - off all the service provides from pizza delivery to painters - MetNet is the worst - do not use this company

I am about to complain now to DHA about their gross negligence

Do NOT use this insurance provider under any circumstances. They will reject any claim, no matter how valid, for the most nonsensical reasons. I cannot believe they are allowed to operate in the UAE. Ethically corrupt to the core.

First of all, if I could give a 0 stars, I would! This insurance company is the WORST INSURANCE COMPANY EVER! In 10 years of living in the UAE and having different insurance providers, MEDNET is a literal NIGHTMARE! From the very beginning they kept rejecting EVERYTHING! We had to waste time to call them and sometimes they were accepting the submission or a request but most of the time, if not always, they were rejecting all of of requests. It is absolute WASTE OF MONEY! Please, NEVER PURCHASE ANY INSURANCE FROM MEDNET!!!

The biggest mistake i made was purchasing Mednet insurance for my wife. Actually i purchase Metlife but lateR got insurance card from Mednet then found out they are the partners. First I took my wife to doctor and ot was showng 6 months waiting period on maternity but there was nothing mention like this on my contract. after waiting for 10 days and several emails they said it was mistake from there side so they remove that but i already spend money in private clinic that they are not giving in reimbursement. Secondly, All the clinic and hospitals list mention in their network list half of them don't cover mednet and what is funny thing I call Aster qusais about coverage they said my insurance has condition that i can only go to Aster from 10pm to 8 am. MashaAllah now i have to get sick according to this time. and nothing mentioned on policy. Thirdly They have some problems of Tariffs with some clinics, Yesterday on 12-06-2025 I took my wife to one clinic for Gyne , consultation was covered Doctor advised BETA HCG test and that I found out that clinic have tariff issue with Mednet and because of there tariff issues i have to take my pregnant wife to another clinic for this blood test. Small conversation through email taking 8 days and to resolve any issue. NOT RECOMENDED THIS INSURANCE

If I could give zero stars, I would! MedNet UAE is the biggest scam in the insurance industry. I am a Gold Member, paying over 8,600 AED per year, yet when I needed a crucial ligament surgery for my knee, they flat-out rejected it after making me go through an endless loop of paperwork and excuses! Their strategy is simple: if your medical condition is minor, they will approve it to look good. But the moment you need real medical help, they will do everything to dodge their responsibility. They keep asking for unnecessary documents, delay approvals, and in the end, they will still reject you! So, what’s the point of paying such a high premium if they won’t cover essential medical procedures? MedNet is just taking people's hard-earned money and offering nothing in return when it truly matters. Save yourself the headache and choose a real insurance company that actually cares about its customers. MedNet is a disgrace, and I wouldn’t trust them even for a paracetamol prescription!

If I could award zero stars i would. Med Net Medical Insurance is everything all the other reviews say and more so absolutely avoid at all costs. In my experience you will never ever ever get reimbursed or have any investigations covered as they just refuse to do so without being able to provide any clinical rational as to their decisions. The app does not work, their complaints process online does not work and complaints sent via email even when marked as Formal complaint go unanswered. Interesting to see them on LinkedIn when announcing the appointment of their new CEO that they promote Excellence In Health Care as this could not be further from the truth in my experience