Medly PharmacyReviews of medlypharmacy.com

This place scams you out of money, I’m writing this for a friend who doesn’t have access, these people take orders, take your money and you get nothing and the responses stop. Save yourself the headache and go else where.

They shut down their pharmacy without notice to any customers, without any warning to staff. Their technology has been full of flaws, and their management has been abysmal.

The worst! Impossible to get through to them on the phone!! And they never call you when they text you that they will!

I went to Santa Fe, NM to get a vaccination. They made a significant error and it was clear that there were no redundancies in place to prevent any such errors. The staff was VERY rude. The pharmacy manager was very unprofessional. I would have pegged her for customer service staff, not a pharmacy manager. The error that they made could be critical/dangerous under the right circumstances.

When we started with Medly they were quite good. But this last year has been one of inconsistency and excuses. Not really an issue for most businesses but when it is for time sensitive medications, it is. I would say use them if you need medications that don’t require timely filling. If you need meds effectively delivered in a timely fashion you should probably look elsewhere. TLDR: Mostly good but unreliable.

I don’t know what happen to medly in the last couple months but their services has went down the toilet. I have requested an itemized claim history of my prescriptions. I have text, called and emailed asking for this list but nothing. Now i have to repaid my fsa because of poor service.

I've been having Medley Pharmacy deliver my HUMIRA prescription for the past year. This is a medicine that MUST be kept cold. On their first delivery, in summer 2020, it was delivered in a flimsy cold pack that was completely melted, and the medicine was warm. I had to refuse it -- they replaced it the next day. But the van that delivered it didn't even have a cooler. However, I gave it a second chance and all other deliveries were ok. But this month (Sept. 2022), just before my delivery came due, I called them just to check -- and they said they had no supplies of HUMIRA!!! No notification or anything -- I had to accidentally find out for myself! So I transferred the prescription to CVS. It comes very well packaged, in an insulated cooler! I would not trust Medley, and they are not professional.

Medly pharmacy was delivering my prescription eyedrops there was always a problem having them dropped off then on my last order they never showed up I called and what they told me is they can’t get them anymore so I asked the lady you weren’t even gonna call or let me know you just stop delivering them I am getting them from ShopRite pharmacy now much better place